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Topics with Label: updating

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1459 Views
  • 19 replies
  • 1 likes
  • 1459 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47399 Views
  • 20 replies
  • 3 likes
  • 47399 Views
  • 20 replies
  • 3 likes

Updating Payment info with family membership

When I opened spotify today a message came up indicating I need to update my payment information, as shown in attachment 1. When I click the update payment button it brings me to a screen where I can update my payment info but appears to be signing u...

  • Newbie
  • ...embers/membership and just updating my information?   Thanks
  • garnettspotify
  • Newbie
  • 274 Views
  • 2 replies
  • 0 likes
  • Payment
    updating
  • 274 Views
  • 2 replies
  • 0 likes