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Topics with Label: subcription

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

126626 Views

69 replies

9 likes

Premium for Family
  • 126626 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

53005 Views

87 replies

4 likes

  • 53005 Views
  • 87 replies
  • 4 likes

Solved!! Spotify doesn't link to paypal

PlanPremium IndividualCountryVenezuelaDevicePC - XiaomiOperating SystemAndroid - Windows 10 My Question or IssueHi! I am trying to pay for the individual plan, but when I linked to my paypal account, it said my card is not authorized. I have balance ...

Visitor

  Plan Premium Individual Country Venezuela Device PC - Xiaomi Operating System Android - Windows 10   My Question or Issue Hi! I am trying to pay for the individual plan, b...

user-removed

Not applicable

790 Views

2 replies

0 likes

Payment
subcription
  • 790 Views
  • 2 replies
  • 0 likes

3 month trial ended but....

Hi,I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, and I am a student so didn't want to go further.I don't...

Casual Listener

Hi, I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, ...

Jose_M

Spotify Star

735 Views

1 replies

0 likes

cancellation
subcription
Trial
  • 735 Views
  • 1 replies
  • 0 likes