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Topics with Label: subcription

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 60546 Views
  • 25 replies
  • 5 likes
  • 60546 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36350 Views
  • 19 replies
  • 2 likes
  • 36350 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27764 Views
  • 16 replies
  • 3 likes
  • 27764 Views
  • 16 replies
  • 3 likes

Solved!! Spotify doesn't link to paypal

PlanPremium IndividualCountryVenezuelaDevicePC - XiaomiOperating SystemAndroid - Windows 10 My Question or IssueHi! I am trying to pay for the individual plan, but when I linked to my paypal account, it said my card is not authorized. I have balance ...

InkedWhatsApp Image 2023-01-20 at 3.31.27 PM_LI.jpg
  • Casual Listener
  •   Plan Premium Individual Country Venezuela Device PC - Xiaomi Operating System Android - Windows 10   My Question or Issue Hi! I am trying to pay for the individual plan, b...
  • Latuffmary
  • Casual Listener
  • 104 Views
  • 2 replies
  • 0 likes
  • Payment
    subcription
  • 104 Views
  • 2 replies
  • 0 likes

3 month trial ended but....

Hi,I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, and I am a student so didn't want to go further.I don't...

  • Newbie
  • Hi, I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, ...
  • Jose_M
  • Spotify Star
  • 513 Views
  • 1 replies
  • 0 likes
  • cancellation
    refund
    subcription
    Trial
  • 513 Views
  • 1 replies
  • 0 likes