Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: cancellation

Labels

Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

131580 Views

69 replies

10 likes

Premium for Family
  • 131580 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

65405 Views

89 replies

4 likes

  • 65405 Views
  • 89 replies
  • 4 likes

Superuser Contribution Sudden cancellation of my Duo Subscription

Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscription or removed her from our account. I did neither ...

Regular

Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscript...

Vedista

Newbie

1811 Views

2 replies

0 likes

cancellation
Duo
Premium
Subscription
  • 1811 Views
  • 2 replies
  • 0 likes

Payment Cancellation

I have problem, because I have only two accounts in spotify (two different emails) and none of them have a payment subscription. Dispite it, a fee is charged each month. This is probably subscription of my colleague, but im not sure. Is it possible t...

Visitor

I have problem, because I have only two accounts in spotify (two different emails) and none of them have a payment subscription. Dispite it, a fee is charged each month. This is probably subscri...

EthanS1

Community Legend

738 Views

1 replies

0 likes

cancellation
Payment
  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discontinuing a pre paid premium plan

I have recently moved from India to United States. I had bought a long term pre paid premium plan while I was in India. However now that I have moved, I would like my library changed to the one available in the United States, but for that to happen m...

Visitor

I have recently moved from India to United States. I had bought a long term pre paid premium plan while I was in India. However now that I have moved, I would like my library changed to the one avail...

Petya

Community Legend

922 Views

2 replies

0 likes

cancellation
Subscription
  • 922 Views
  • 2 replies
  • 0 likes

3 month trial ended but....

Hi,I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, and I am a student so didn't want to go further.I don't...

Casual Listener

Hi, I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, ...

Jose_M

Spotify Star

759 Views

1 replies

0 likes

cancellation
subcription
Trial
  • 759 Views
  • 1 replies
  • 0 likes

Spotify Canceled My Premium Subscription 5 Days Early And Made Me Subscribe Again

So I auto pay from my credit card on the 9th of every month and I was just talking to a representitive about why I am getting ads since 7/04/18 and I was told that my account was canceled. They won't prorata me but told me to sign up again, essential...

Casual Listener

So I auto pay from my credit card on the 9th of every month and I was just talking to a representitive about why I am getting ads since 7/04/18 and I was told that my account was canceled. They won't...

chanxmanx

Casual Listener

736 Views

2 replies

0 likes

cancellation
Premium
Subscription
  • 736 Views
  • 2 replies
  • 0 likes