Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: error message

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 19396 Views
  • 27 replies
  • 4 likes
  • 19396 Views
  • 27 replies
  • 4 likes

Error message

I can not redeem the code.

  • Newbie
  • I can not redeem the code.
  • Billy-J
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • error message
    Subscription
  • 428 Views
  • 1 replies
  • 0 likes