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Topics with Label: announcement

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 72362 Views
  • 25 replies
  • 5 likes
  • 72362 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 41982 Views
  • 19 replies
  • 2 likes
  • 41982 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 29955 Views
  • 16 replies
  • 3 likes
  • 29955 Views
  • 16 replies
  • 3 likes

Superuser Contribution Why is spotify raising prices during a pandemic?

So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your company is worth 67 BILLION dollars. What’s the point...

  • Casual Listener
  • So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your co...
  • Mihail
  • Spotify Legend
  • 393 Views
  • 1 replies
  • 1 likes
  • announcement
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  • 393 Views
  • 1 replies
  • 1 likes