Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Topics with Label: TWICE

Labels

Forum Posts

Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

73863 Views

31 replies

2 likes

Account
  • 73863 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

158297 Views

69 replies

10 likes

Premium for Family
  • 158297 Views
  • 69 replies
  • 10 likes

Superuser Contribution Charged twice on two different credit cards

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid, Windows 10 My Question or IssueMy issue is getting a COMPLETED charge on my old credit card for $9.99 on April 7, 2020 that is NOT attached to my account anymore since October o...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android, Windows 10   My Question or Issue My issue is getting a COMPLETED charge on my old credit card for $9.99...

Ivan

Spotify Legend

1599 Views

1 replies

0 likes

extra
TWICE
  • 1599 Views
  • 1 replies
  • 0 likes

Spotify took my money twice

  Hello; Spotify already take my money for premium but take my money again. Give back my money.

Casual Listener

<snip - Moderator Edit>   Hello; Spotify already take my money for premium but take my money again. Give back my money.  

Luan

Spotify Star

945 Views

1 replies

1 likes

Payment
Premium
TWICE
  • 945 Views
  • 1 replies
  • 1 likes

Spotify charged me more for student account twice

Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my money back or get refund? I attached picture of my re...

Newbie

Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my m...

A_Musicophile

Community Legend

876 Views

1 replies

1 likes

Premium
Student
TWICE
  • 876 Views
  • 1 replies
  • 1 likes