Topics with Label: TWICE

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45989 Views
  • 16 replies
  • 4 likes
  • 45989 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28915 Views
  • 19 replies
  • 2 likes
  • 28915 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20268 Views
  • 6 replies
  • 1 likes
  • 20268 Views
  • 6 replies
  • 1 likes

Superuser Contribution Charged twice on two different credit cards

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid, Windows 10 My Question or IssueMy issue is getting a COMPLETED charge on my old credit card for $9.99 on April 7, 2020 that is NOT attached to my account anymore since October o...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android, Windows 10   My Question or Issue My issue is getting a COMPLETED charge on my old credit card for $9.99...
  • Ivan
  • Spotify Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • charged
    extra
    TWICE
  • 440 Views
  • 1 replies
  • 0 likes

Spotify took my money twice

  Hello; Spotify already take my money for premium but take my money again. Give back my money.

  • Casual Listener
  • <snip - Moderator Edit>   Hello; Spotify already take my money for premium but take my money again. Give back my money.  
  • Luan
  • Spotify Star
  • 357 Views
  • 1 replies
  • 1 likes
  • Payment
    Premium
    TWICE
  • 357 Views
  • 1 replies
  • 1 likes

Spotify charged me more for student account twice

Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my money back or get refund? I attached picture of my re...

  • Newbie
  • Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my m...
  • A_Musicophile
  • Community Legend
  • 492 Views
  • 1 replies
  • 1 likes
  • Premium
    Student
    TWICE
  • 492 Views
  • 1 replies
  • 1 likes