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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

68225 Views

18 replies

94 likes

  • 68225 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

133129 Views

69 replies

10 likes

Premium for Family
  • 133129 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

69475 Views

89 replies

4 likes

  • 69475 Views
  • 89 replies
  • 4 likes

Superuser Contribution Charged twice on two different credit cards

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid, Windows 10 My Question or IssueMy issue is getting a COMPLETED charge on my old credit card for $9.99 on April 7, 2020 that is NOT attached to my account anymore since October o...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android, Windows 10   My Question or Issue My issue is getting a COMPLETED charge on my old credit card for $9.99...

Ivan

Spotify Legend

1362 Views

1 replies

0 likes

extra
TWICE
  • 1362 Views
  • 1 replies
  • 0 likes

Spotify took my money twice

  Hello; Spotify already take my money for premium but take my money again. Give back my money.

Casual Listener

<snip - Moderator Edit>   Hello; Spotify already take my money for premium but take my money again. Give back my money.  

Luan

Spotify Star

862 Views

1 replies

1 likes

Payment
Premium
TWICE
  • 862 Views
  • 1 replies
  • 1 likes

Spotify charged me more for student account twice

Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my money back or get refund? I attached picture of my re...

Newbie

Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my m...

A_Musicophile

Community Legend

808 Views

1 replies

1 likes

Premium
Student
TWICE
  • 808 Views
  • 1 replies
  • 1 likes