Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
-
-
- Visitor
- 175837 Views
- 114 replies
- 12 likes
- 175837 Views
- 114 replies
- 12 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Ongoing Issues
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
-
-
- Visitor
- 19652 Views
- 27 replies
- 4 likes
- 19652 Views
- 27 replies
- 4 likes
Redeemed an annual gift card and a monthly subscription on same day. Can I cancel the monthly sub?
PlanPremiumCountryUSA My Question or IssueI tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly subscription and the gift card was also redeemed. Can I get the mon...
- Plan Premium Country USA My Question or Issue I tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly...
-
-
- Spotify Star
- 477 Views
- 1 replies
- 0 likes
-
Gift CardsSubscription
- 477 Views
- 1 replies
- 0 likes
my sotify gift card wont work
Planfree but trying to redeem gift cardCountrybahrainDevicedesktopOperating Systemwindows My Question or Issuei have bought a spotify gift card from a machine from a very well known company in bahrain which lets you get gift cards and pay bills but w...
- Plan free but trying to redeem gift card Country bahrain Device desktop Operating System windows My Question or Issue i have bought a spotify gift card from a machine from a very wel...
-
-
- Spotify Star
- 519 Views
- 1 replies
- 0 likes
-
Gift Cards
- 519 Views
- 1 replies
- 0 likes
Superuser Contribution Any plans for gift cards in India?
Hello there!Just out of curiosity... Are there any plans to introduce gift cards to the Indian market? And if so, is there any estimation as to when this will happen?Thanks!
- Hello there! Just out of curiosity... Are there any plans to introduce gift cards to the Indian market? And if so, is there any estimation as to when this will happen? Thanks!
-
-
- Spotify Legend
- 8528 Views
- 6 replies
- 3 likes
-
Gift CardGift CardsindiaSubscription
- 8528 Views
- 6 replies
- 3 likes
Change from Premium to Free plan
PlanFree/PremiumCountryMexicoDevice(iPhone 8 Plus)My Question or IssueI just cancel my premium plan (which will officially end on october 13) If I redeem a gift card for a month today, does it begin in Oct 13 and ends on Nov 13?Follow up:Can I redeem...
- Plan Free/Premium Country Mexico Device (iPhone 8 Plus) My Question or Issue I just cancel my premium plan (which will officially end on october 13) If I redeem a gift card for a month today, ...
-
-
- Spotify Star
- 576 Views
- 1 replies
- 0 likes
-
GIFT CARD RENEWAL FOR PREMIUMGift Cards
- 576 Views
- 1 replies
- 0 likes
Solved!! A question about gift cards
I live in El Salvador (Actual currency is USD$), so i can´t get any gift cards on the local stores, but my uncle is planning to send me a code of a subscription card of spotify , he is in United States, but i dont know if the card is going to work on...
- I live in El Salvador (Actual currency is USD$), so i can´t get any gift cards on the local stores, but my uncle is planning to send me a code of a subscription card of spotify , he is in United Stat...
-
-
- Casual Listener
- 901 Views
- 4 replies
- 0 likes
-
Gift Cards
- 901 Views
- 4 replies
- 0 likes
Solved!! I Paid Spotify but Spotify says I didn't
Hi.I bought a 30€ Spotify giftcard from Lottomatica, in Italy.I reedeemed It but today I received a message: Your Premium is Paused What can I do??I have receipts and screenshots. Thank you.
- Hi. I bought a 30€ Spotify giftcard from Lottomatica, in Italy. I reedeemed It but today I received a message: Your Premium is Paused What can I do?? I have receipts and screenshots. &nb...
-
-
- Casual Listener
- 661 Views
- 2 replies
- 0 likes
-
Gift Cardspaid
- 661 Views
- 2 replies
- 0 likes
Solved!! Digital Giftcard delivery date
Hello everyone,I am about to purchase a digital gift card for my sister for Christmas.I love the feature that lets you select delivery date, so that it doesn't arrive too early. There's a question, though, that I haven't found an answer for. When I s...
- Hello everyone, I am about to purchase a digital gift card for my sister for Christmas. I love the feature that lets you select delivery date, so that it doesn't arrive too early. There...
-
-
- Newbie
- 1124 Views
- 2 replies
- 0 likes
-
Gift CardGift Cards
- 1124 Views
- 2 replies
- 0 likes
Solved!! it says that my payment failed on the application but not the website
Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.
- Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.
-
-
- Roadie
- 1549 Views
- 1 replies
- 0 likes
-
AndroidGift Cardspayment issuesPremiumWindows
- 1549 Views
- 1 replies
- 0 likes
Can't find $10 spotify gift cards anywhere
I have no other way to pay for premium other than the physical spotify gift cards. I have gone to a safeway, frys, walmart, and target today looking for a gift card and wasn't able to find even one. I live in Arizona. Are the cards being discontinued...
- I have no other way to pay for premium other than the physical spotify gift cards. I have gone to a safeway, frys, walmart, and target today looking for a gift card and wasn't able to find even one. ...
-
-
- Spotify Star
- 1234 Views
- 1 replies
- 0 likes
-
Gift Cards
- 1234 Views
- 1 replies
- 0 likes