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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76219 Views
  • 27 replies
  • 5 likes
  • 76219 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43362 Views
  • 19 replies
  • 2 likes
  • 43362 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31390 Views
  • 17 replies
  • 3 likes
  • 31390 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Paid for a year for Premium Duo and a few days later was unsuccessful upgrading to Family

PlanPremium Duo CountryIndia Hey folks! I signed up for a Spotify Duo plan a few days ago and paid for the year. Would like to upgrade to Family but it says I'm not eligible to do that. It's also letting me sign up for a 1, 3 or 6 month Family subscr...

  • Casual Listener
  • Plan Premium Duo   Country India   Hey folks!    I signed up for a Spotify Duo plan a few days ago and paid for the year. Would like to upgrade to Family but it says I'm n...
  • kfettuccini
  • Casual Listener
  • 563 Views
  • 5 replies
  • 0 likes
  • Annual subscription
    upgrade to Family
  • 563 Views
  • 5 replies
  • 0 likes

Upgrading to Family Plan after pre-paying Premium in December 2017

I want to upgrade to a family plan so my wife can get the same benefits and such I do. However, I don't want to start paying monthly again since I've already prepaid for the year back in December. Is there a way to pay the difference? Also, if I deci...

  • Newbie
  • I want to upgrade to a family plan so my wife can get the same benefits and such I do. However, I don't want to start paying monthly again since I've already prepaid for the year back in December. Is...
  • Bethany_Dawn
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • upgrade to Family
  • 265 Views
  • 1 replies
  • 0 likes