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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

75314 Views

31 replies

2 likes

Account
  • 75314 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Iva

Moderator

159453 Views

71 replies

10 likes

Premium for Family
  • 159453 Views
  • 71 replies
  • 10 likes

Superuser Contribution [iOS][Connect] Duo: Two seperate accounts vs one account with two users.

Wife and I are new to Spotify and we love it. Upgrading to Duo so that we can use Spotify in different locations simultaneously. Spotify on Roku from our TV or Amazon Echo devices or CarPlay in our autos are additional complications. Wife is very hap...

Visitor

Wife and I are new to Spotify and we love it.  Upgrading to Duo so that we can use Spotify in different locations simultaneously.  Spotify on Roku from our TV or Amazon Echo devices or CarP...

CarlosE

Spotify Legend

524 Views

1 replies

0 likes

Connect
iOS
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community][Connect] Payment Expiration, Automatic Plan Downgrade, Clear Communication Please

Chat History... So, my payment expired for my family plan. I just renewed. it switched to premium. Why not back to family plan? Do I have to manually add all my members again? SebastianI can see that the plan was closed and now you start it again, so...

Visitor

Chat History...   So, my payment expired for my family plan. I just renewed. it switched to premium. Why not back to family plan? Do I have to manually add all my members again?   Sebas...

Elena

Moderator

540 Views

1 replies

0 likes

Connect
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Connect] Porque me cobran el App si era Gratis

Señores de Spotify, porque me cobran de mi tarjeta de Débito el Monto de S /. 18.90 Soles, cuando yo nunca me eh afiliado a ninguna cuenta Premiun si el App es completamente Gratis y quiero que en estos momentos me realicen el Extorno de mi Dinero a ...

Visitor

Señores de Spotify, porque me cobran de mi tarjeta de Débito el Monto de S /. 18.90 Soles, cuando yo nunca me eh afiliado a ninguna cuenta Premiun si el App es completamente Gratis y quiero que en es...

MafeG

Spotify Legend

715 Views

2 replies

0 likes

Connect
  • 715 Views
  • 2 replies
  • 0 likes

[iOS][Connect] Duo account issues

Hi,ive signed up and I’m paying for a Duo account, however on my a count settings my plan is still listed as premium and it is behaving as premium (only one user at a time can stream) How in the world so I sort this as it’s driving us nuts and we’re ...

Newbie

Hi, ive signed up and I’m paying for a Duo account, however on my a count settings my plan is still listed as premium and it is behaving as premium (only one user at a time can stream) How in the wo...

Maxim

Spotify Star

941 Views

1 replies

0 likes

Connect
iOS
  • 941 Views
  • 1 replies
  • 0 likes

[Android][Connect] Cant use premium service under duo

I subscribed to duo and have successfully added my partner. however, on the app it is not under premium only when it was under a browser. why is that? isn't that supposed to be working vise versa? and I also cant change my plan? why? it is so much ha...

Visitor

I subscribed to duo and have successfully added my partner. however, on the app it is not under premium only when it was under a browser. why is that? isn't that supposed to be working vise versa? an...

Billy-J

Spotify Star

609 Views

1 replies

0 likes

Android
Connect
  • 609 Views
  • 1 replies
  • 0 likes

Charges

I have been charged for the past few months for Spotify, but I do not have an account and have never signed up. How do I get my money back and find out if someone used my info?

Newbie

 I have been charged for the past few months for Spotify, but I do not have an account and have never signed up. How do I get my money back and find out if someone used my info? 

Sebasty

Community Legend

666 Views

1 replies

0 likes

Connect
Other
  • 666 Views
  • 1 replies
  • 0 likes