Topics with Label: account data

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46139 Views
  • 16 replies
  • 4 likes
  • 46139 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28961 Views
  • 19 replies
  • 2 likes
  • 28961 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20315 Views
  • 6 replies
  • 1 likes
  • 20315 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Switching from Premium Duo to Family

I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose access to the account immediately.I just want him t...

  • Casual Listener
  • I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose ...
  • Yordan
  • Moderator
  • 13230 Views
  • 6 replies
  • 0 likes
  • account data
    Duo
    family
    Subscription
  • 13230 Views
  • 6 replies
  • 0 likes