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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1450 Views
  • 19 replies
  • 1 likes
  • 1450 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47392 Views
  • 20 replies
  • 3 likes
  • 47392 Views
  • 20 replies
  • 3 likes

Superuser Contribution Trouble with 2 Alexa's Echo Dots and Spotify DUO

Hi everyone, I have a very particular problem, and I've researched a lot but couldn't seem to find the right answer, or maybe it's a bug, we'll see. I have 2 Amazon Echo Dots, each one has a different Amazon account, and I have a Spotify DUO account ...

  • Visitor
  • ...hing is that when I ask Alexa to play music in one devices the other one stop playing and start playing the song that I asked to play in the first device. I've checked and both have their individual s...
  • Nkinsey
  • Visitor
  • 10589 Views
  • 9 replies
  • 3 likes
  • Alexa
    Duo
    Echo
  • 10589 Views
  • 9 replies
  • 3 likes