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Topics with Label: india

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5073 Views
  • 23 replies
  • 2 likes
  • 5073 Views
  • 23 replies
  • 2 likes

[SOLVED] Country wasn't changed and unable to add family member

PlanFrom Premium to Premium DuoCountryFrom Malaysia to India DeviceWeb My Question or IssueI recently moved from Malaysia to India and wanted to add my spouse to my premium membership. So i cancelled my Premium Membership with Digi Cellular Plan in M...

  • Newbie
  • Plan From Premium to Premium Duo Country From Malaysia to India   Device Web   My Question or Issue I recently moved from Malaysia to India and wanted to add my spouse to my p...
  • Billy-J
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • india
    Malaysia
    premium-duo
  • 145 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not able to subscibe at original price when the plan is on discount.

PlanAnnual PremiumCountryIndia Currently, there is a discount on annual subscriptions in India. (Till 4th November 2021).Since I am not eligible for that discount, I want to buy it at the original price.But the site is not allowing to do so.When I tr...

Screenshot 2021-10-22 163535.jpg Screenshot 2021-10-22 163539.jpg
  • Casual Listener
  • Plan Annual Premium Country India   Currently, there is a discount on annual subscriptions in India. (Till 4th November 2021). Since I am not eligible for that discount, I want to buy it a...
  • Eni
  • Moderator
  • 649 Views
  • 3 replies
  • 0 likes
  • annual subsciption
    india
  • 649 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [India] Issue paying for monthly Premium for Students

Hey folks, We have received reports from users in India who are trying to pay for a monthly Premium for Students subscription using a recurring payment method, but are receiving an error when trying to carry out the payment (see screenshot below). Ch...

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  • Spotify Legend
  • Hey folks,   We have received reports from users in India who are trying to pay for a monthly Premium for Students subscription using a recurring payment method, but are receiving an error w...
  • Novy
  • Moderator
  • 22350 Views
  • 45 replies
  • 53 likes
  • india
    Payment
    Student
  • 22350 Views
  • 45 replies
  • 53 likes

[PRICING][PLANS]Prepaid Premium already running. What happens if I buy prepaid for another year?

Helpful Information as below: PlanPremiumCountryIndiaDeviceXiaomi MI A2, Windows PCOperating SystemAndroid 10, Windows 10 My Question or IssueHi Spotify Community, I have a prepaid subscription for a year currently running. The duration of the plan i...

  • Visitor
  • Helpful Information as below:   Plan Premium Country India Device Xiaomi MI A2, Windows PC Operating System Android 10, Windows 10   My Question or Issue Hi Spotify C...
  • Billy-J
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • india
    Premium
    prepaid
    Prepaid premium
    yearly
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Indian UPI payment charged but no Premium

PlanFreeCountryIndiaDeviceiPhone Operating SystemiOS My Question or Issue Hi, I made a payment of INR 719.00 for 6 months of Spotify premium thru, UPI payment, which I authorised and was successfully. I was charged thru my bank account...To my surpri...

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  • Newbie
  • Plan Free Country India Device iPhone  Operating System iOS   My Question or Issue   Hi, I made a payment of INR 719.00 for 6 months of Spotify premium thru, UPI payment, w...
  • KunalBurgul
  • Visitor
  • 1796 Views
  • 4 replies
  • 1 likes
  • india
    Payment
    Premium
    UPI
  • 1796 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution [India] This card doesn’t allow monthly billing

PlanFree/PremiumCountry IndiaDeviceiPhone 7+Operating SystemiOS 11 My Question or IssueI'm unable to use my debit card to start the trial. Every time I enter my card details it says "This card doesn’t allow monthly billing. If your card has been char...

  • Regular
  • Plan Free/Premium Country  India Device iPhone 7+ Operating System iOS 11   My Question or Issue I'm unable to use my debit card to start the trial. Every time I enter my card d...
  • 1337listener
  • Regular
  • 37105 Views
  • 63 replies
  • 11 likes
  • india
    Payment
    Payment Problems
    Trial
  • 37105 Views
  • 63 replies
  • 11 likes

Solved!!Superuser Contribution Can prepaid premium plan be extended by 1 year?

PlanPremiumCountryIndia My Question or IssueI bought my 1 year premium plan for 1189 INR. Now it's available only for 699 INR. Can I buy it for 699 now and extend my plan by 1 year?I already talked to Spotify support chat and they told me I cannot us...

  • Visitor
  • Plan Premium Country India   My Question or Issue I bought my 1 year premium plan for 1189 INR. Now it's available only for 699 INR. Can I buy it for 699 now and extend my plan by 1 y...
  • Peter
  • Spotify Legend
  • 1181 Views
  • 1 replies
  • 0 likes
  • india
    Premium
  • 1181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Any plans for gift cards in India?

Hello there!Just out of curiosity... Are there any plans to introduce gift cards to the Indian market? And if so, is there any estimation as to when this will happen?Thanks!

  • Regular
  • Hello there! Just out of curiosity... Are there any plans to introduce gift cards to the Indian market? And if so, is there any estimation as to when this will happen? Thanks!
  • Peter
  • Spotify Legend
  • 7993 Views
  • 6 replies
  • 3 likes
  • Gift Card
    Gift Cards
    india
    Subscription
  • 7993 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution [India] Monthly Premium subscription error

Plan Free/Premium Country India Device (iPhone SE 32GB) Operating System (iOS 12) My Question or Issue FROM THE FIRST DAY OF SPOTIFY RELEASED IN INDIA I'M NOT ABLE TO SUBSCRIBE FOR MONTHLY PREMIUM SERVICE. EVERYTIME I TRY FOR PAYMENT SPOTIFY DECLINE ...

  • Casual Listener
  • Plan Free/Premium Country India Device (iPhone SE 32GB) Operating System (iOS 12)   My Question or Issue FROM THE FIRST DAY OF SPOTIFY RELEASED IN INDIA I'M NOT ABLE TO S...
  • Peter
  • Spotify Legend
  • 4698 Views
  • 10 replies
  • 2 likes
  • india
  • 4698 Views
  • 10 replies
  • 2 likes

Wrong info for subscription shown when returned back after terms and conditions page

PlanFreeCountry IndiaDeviceMI A1Operating SystemAndroid One My Question or Issue The information is misleading unless the options are changed. UI defaulted to one day's cost while selected option remains to be selected as before (1 year)

  • Newbie
  • Plan Free Country  India Device MI A1 Operating System Android One   My Question or Issue  The information is misleading unless the options are changed. UI defaulted to one d...
  • OneByBoo
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • india
    options
    Subscription
    Terms & Condition
  • 470 Views
  • 1 replies
  • 0 likes