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Topics with Label: india

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

127038 Views

69 replies

9 likes

Premium for Family
  • 127038 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

53650 Views

87 replies

4 likes

  • 53650 Views
  • 87 replies
  • 4 likes

[SOLVED] Country wasn't changed and unable to add family member

PlanFrom Premium to Premium DuoCountryFrom Malaysia to India DeviceWeb My Question or IssueI recently moved from Malaysia to India and wanted to add my spouse to my premium membership. So i cancelled my Premium Membership with Digi Cellular Plan in M...

Newbie

Plan From Premium to Premium Duo Country From Malaysia to India   Device Web   My Question or Issue I recently moved from Malaysia to India and wanted to add my spouse to my p...

Billy-J

Spotify Star

352 Views

1 replies

0 likes

india
Malaysia
premium-duo
  • 352 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not able to subscibe at original price when the plan is on discount.

PlanAnnual PremiumCountryIndia Currently, there is a discount on annual subscriptions in India. (Till 4th November 2021).Since I am not eligible for that discount, I want to buy it at the original price.But the site is not allowing to do so.When I tr...

Casual Listener

Plan Annual Premium Country India   Currently, there is a discount on annual subscriptions in India. (Till 4th November 2021). Since I am not eligible for that discount, I want to buy it a...

Eni

Moderator

914 Views

3 replies

0 likes

annual subsciption
india
  • 914 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [India] Issue paying for monthly Premium for Students

Hey folks, We have received reports from users in India who are trying to pay for a monthly Premium for Students subscription using a recurring payment method, but are receiving an error when trying to carry out the payment (see screenshot below). Ch...

Spotify Legend

Hey folks,   We have received reports from users in India who are trying to pay for a monthly Premium for Students subscription using a recurring payment method, but are receiving an error w...

Novy

Moderator

27696 Views

45 replies

53 likes

india
Payment
Student
  • 27696 Views
  • 45 replies
  • 53 likes

[PRICING][PLANS]Prepaid Premium already running. What happens if I buy prepaid for another year?

Helpful Information as below: PlanPremiumCountryIndiaDeviceXiaomi MI A2, Windows PCOperating SystemAndroid 10, Windows 10 My Question or IssueHi Spotify Community, I have a prepaid subscription for a year currently running. The duration of the plan i...

Visitor

Helpful Information as below:   Plan Premium Country India Device Xiaomi MI A2, Windows PC Operating System Android 10, Windows 10   My Question or Issue Hi Spotify C...

Billy-J

Spotify Star

603 Views

1 replies

0 likes

india
Premium
prepaid
Prepaid premium
yearly
  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Indian UPI payment charged but no Premium

PlanFreeCountryIndiaDeviceiPhone Operating SystemiOS My Question or Issue Hi, I made a payment of INR 719.00 for 6 months of Spotify premium thru, UPI payment, which I authorised and was successfully. I was charged thru my bank account...To my surpri...

Newbie

Plan Free Country India Device iPhone  Operating System iOS   My Question or Issue   Hi, I made a payment of INR 719.00 for 6 months of Spotify premium thru, UPI payment, w...

KunalBurgul

Visitor

2576 Views

4 replies

1 likes

india
Payment
Premium
UPI
  • 2576 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution [India] This card doesn’t allow monthly billing

PlanFree/PremiumCountry IndiaDeviceiPhone 7+Operating SystemiOS 11 My Question or IssueI'm unable to use my debit card to start the trial. Every time I enter my card details it says "This card doesn’t allow monthly billing. If your card has been char...

Regular

Plan Free/Premium Country  India Device iPhone 7+ Operating System iOS 11   My Question or Issue I'm unable to use my debit card to start the trial. Every time I enter my card d...

1337listener

Regular

41680 Views

63 replies

11 likes

india
Payment
Payment Problems
Trial
  • 41680 Views
  • 63 replies
  • 11 likes

Solved!!Superuser Contribution Can prepaid premium plan be extended by 1 year?

PlanPremiumCountryIndia My Question or IssueI bought my 1 year premium plan for 1189 INR. Now it's available only for 699 INR. Can I buy it for 699 now and extend my plan by 1 year?I already talked to Spotify support chat and they told me I cannot us...

Visitor

Plan Premium Country India   My Question or Issue I bought my 1 year premium plan for 1189 INR. Now it's available only for 699 INR. Can I buy it for 699 now and extend my plan by 1 y...

Peter

Spotify Legend

1439 Views

1 replies

0 likes

india
Premium
  • 1439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Any plans for gift cards in India?

Hello there!Just out of curiosity... Are there any plans to introduce gift cards to the Indian market? And if so, is there any estimation as to when this will happen?Thanks!

Regular

Hello there! Just out of curiosity... Are there any plans to introduce gift cards to the Indian market? And if so, is there any estimation as to when this will happen? Thanks!

Peter

Spotify Legend

8749 Views

6 replies

3 likes

Gift Card
Gift Cards
india
Subscription
  • 8749 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution [India] Monthly Premium subscription error

Plan Free/Premium Country India Device (iPhone SE 32GB) Operating System (iOS 12) My Question or Issue FROM THE FIRST DAY OF SPOTIFY RELEASED IN INDIA I'M NOT ABLE TO SUBSCRIBE FOR MONTHLY PREMIUM SERVICE. EVERYTIME I TRY FOR PAYMENT SPOTIFY DECLINE ...

Casual Listener

Plan Free/Premium Country India Device (iPhone SE 32GB) Operating System (iOS 12)   My Question or Issue FROM THE FIRST DAY OF SPOTIFY RELEASED IN INDIA I'M NOT ABLE TO S...

Peter

Spotify Legend

5275 Views

10 replies

2 likes

india
  • 5275 Views
  • 10 replies
  • 2 likes

Wrong info for subscription shown when returned back after terms and conditions page

PlanFreeCountry IndiaDeviceMI A1Operating SystemAndroid One My Question or Issue The information is misleading unless the options are changed. UI defaulted to one day's cost while selected option remains to be selected as before (1 year)

Newbie

Plan Free Country  India Device MI A1 Operating System Android One   My Question or Issue  The information is misleading unless the options are changed. UI defaulted to one d...

OneByBoo

Roadie

605 Views

1 replies

0 likes

india
options
Subscription
Terms & Condition
  • 605 Views
  • 1 replies
  • 0 likes