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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

68354 Views

18 replies

94 likes

  • 68354 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

133181 Views

69 replies

10 likes

Premium for Family
  • 133181 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

69633 Views

89 replies

4 likes

  • 69633 Views
  • 89 replies
  • 4 likes

Solved!! Receipt not sent after redeeming gift card

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueI just redeemed a 6 month Spotify gift card and it it worked but there were no email about the receipt. I even tried to look in spam but it wasn’t there.

Regular

Plan Premium Country Canada Device iPhone 6s Operating System iOS 13.5.1   My Question or Issue I just redeemed a 6 month Spotify gift card and it it worked but there were no email abo...

Billy-J

Spotify Star

899 Views

3 replies

0 likes

Gift Card
Premium
Receipts
  • 899 Views
  • 3 replies
  • 0 likes