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Topics with Label: change payment

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 7718 Views
  • 23 replies
  • 2 likes
  • 7718 Views
  • 23 replies
  • 2 likes

Changing Subscription Payment through Account/Routing Number

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy recent debit card has been shut off due to fraudulent activities. I am receiving a new debit card in the mail in the next 5-7 business days. However, my premium spotify...

  • Visitor
  • Plan Premium Country USA   Device iPhone 8 Operating System iOS 10   My Question or Issue My recent debit card has been shut off due to fraudulent activities. I am receiving a ne...
  • Billy-J
  • Spotify Star
  • 1610 Views
  • 1 replies
  • 0 likes
  • change payment
    new debit card
  • 1610 Views
  • 1 replies
  • 0 likes

Can't change payment method

PlanFamily PremiumCountryPortugalMy Question or IssueI want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscription. (see imgs attached)

Captura de ecrã 2019-09-02, às 13.18.35.png Captura de ecrã 2019-09-02, às 13.18.18.png
  • Visitor
  • Plan Family Premium Country Portugal My Question or Issue I want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscripti...
  • Luan
  • Spotify Star
  • 651 Views
  • 1 replies
  • 0 likes
  • change payment
    Debit Card
  • 651 Views
  • 1 replies
  • 0 likes