Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Topics with Label: change payment

Labels

Forum Posts

Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72684 Views

31 replies

2 likes

Account
  • 72684 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

157298 Views

69 replies

10 likes

Premium for Family
  • 157298 Views
  • 69 replies
  • 10 likes

Changing Subscription Payment through Account/Routing Number

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy recent debit card has been shut off due to fraudulent activities. I am receiving a new debit card in the mail in the next 5-7 business days. However, my premium spotify...

Visitor

Plan Premium Country USA   Device iPhone 8 Operating System iOS 10   My Question or Issue My recent debit card has been shut off due to fraudulent activities. I am receiving a ne...

Billy-J

Spotify Star

2457 Views

1 replies

0 likes

change payment
new debit card
  • 2457 Views
  • 1 replies
  • 0 likes

Can't change payment method

PlanFamily PremiumCountryPortugalMy Question or IssueI want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscription. (see imgs attached)

Visitor

Plan Family Premium Country Portugal My Question or Issue I want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscripti...

Luan

Spotify Star

896 Views

1 replies

0 likes

change payment
Debit Card
  • 896 Views
  • 1 replies
  • 0 likes