Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Premium family not working

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5223 Views
  • 23 replies
  • 2 likes
  • 5223 Views
  • 23 replies
  • 2 likes

Solved!! New phone, can't download music on family premium

PlanPremium FamilyCountryBelgium DeviceSamsung Galaxy S10 My Question or IssueI've had Premium Family for months (on my name) & it worked fine. Now, 2 weeks ago i've bought a new phone, and Inve noticed I'm unable to download music for offline use. I...

  • Casual Listener
  • Plan Premium Family Country Belgium  Device Samsung Galaxy S10    My Question or Issue I've had Premium Family for months (on my name)  & it worked fine. Now, 2 weeks ...
  • Billy-J
  • Spotify Star
  • 801 Views
  • 3 replies
  • 0 likes
  • Premium family not working
  • 801 Views
  • 3 replies
  • 0 likes