Topics with Label: Premium family not working

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45801 Views
  • 16 replies
  • 4 likes
  • 45801 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28855 Views
  • 19 replies
  • 2 likes
  • 28855 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20230 Views
  • 6 replies
  • 1 likes
  • 20230 Views
  • 6 replies
  • 1 likes

Solved!! New phone, can't download music on family premium

PlanPremium FamilyCountryBelgium DeviceSamsung Galaxy S10 My Question or IssueI've had Premium Family for months (on my name) & it worked fine. Now, 2 weeks ago i've bought a new phone, and Inve noticed I'm unable to download music for offline use. I...

  • Casual Listener
  • Plan Premium Family Country Belgium  Device Samsung Galaxy S10    My Question or Issue I've had Premium Family for months (on my name)  & it worked fine. Now, 2 weeks ...
  • Billy-J
  • Spotify Star
  • 534 Views
  • 3 replies
  • 0 likes
  • Premium family not working
  • 534 Views
  • 3 replies
  • 0 likes