Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: incorrect charge

Labels

Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

129105 Views

69 replies

9 likes

Premium for Family
  • 129105 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

57711 Views

87 replies

4 likes

  • 57711 Views
  • 87 replies
  • 4 likes

I'm on Spotify Free but was charged $11.99 on 25 March - how do I get a refund?

PlanFreeCountryAustraliaDeviceSurface Pro 4/Google Pixel3Operating SystemWindows10, android My Question or IssueI would like a refund for an incorrect payment which I didn't subscribe for. My account also shows that I am on Spotify free....

Visitor

Plan Free Country Australia Device Surface Pro 4/Google Pixel3 Operating System Windows10, android   My Question or Issue I would like a refund for an incorrect payment which I didn't ...

mmstkss

Visitor

1550 Views

5 replies

0 likes

incorrect charge
  • 1550 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student Premium suddenly Switched and Charged full Premium

I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the full amount AND I can not access premium Hulu, is ther...

Newbie

I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the ful...

SergioDavid

Roadie

833 Views

1 replies

0 likes

incorrect charge
Premium
Student Plan cancel
student premium
  • 833 Views
  • 1 replies
  • 0 likes