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Topics with Label: incorrect charge

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 8045 Views
  • 23 replies
  • 2 likes
  • 8045 Views
  • 23 replies
  • 2 likes

I'm on Spotify Free but was charged $11.99 on 25 March - how do I get a refund?

PlanFreeCountryAustraliaDeviceSurface Pro 4/Google Pixel3Operating SystemWindows10, android My Question or IssueI would like a refund for an incorrect payment which I didn't subscribe for. My account also shows that I am on Spotify free....

  • Visitor
  • Plan Free Country Australia Device Surface Pro 4/Google Pixel3 Operating System Windows10, android   My Question or Issue I would like a refund for an incorrect payment which I didn't ...
  • user-removed
  • Not applicable
  • 994 Views
  • 4 replies
  • 0 likes
  • incorrect charge
  • 994 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student Premium suddenly Switched and Charged full Premium

I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the full amount AND I can not access premium Hulu, is ther...

  • Newbie
  • I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the ful...
  • SergioDavid
  • Roadie
  • 727 Views
  • 1 replies
  • 0 likes
  • incorrect charge
    Premium
    Student Plan cancel
    student premium
  • 727 Views
  • 1 replies
  • 0 likes