Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Spotify Premium duo

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11353 Views
  • 24 replies
  • 2 likes
  • 11353 Views
  • 24 replies
  • 2 likes

Can only choose Spotify Duo but I don't want that

I have Spotify premium, have had it for over a year I think. Now I changed my bank account and wanted to wait for the end of the month to then change the information. But now I can only choose the subscription to Spotify Premium Duo, but I want the o...

  • Visitor
  • I have Spotify premium, have had it for over a year I think. Now I changed my bank account and wanted to wait for the end of the month to then change the information. But now I can only choose the su...
  • Maxim
  • Spotify Star
  • 2004 Views
  • 1 replies
  • 0 likes
  • Spotify Germany
    Spotify Premium
    Spotify Premium duo
  • 2004 Views
  • 1 replies
  • 0 likes