Topics with Label: suscripcion

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45800 Views
  • 16 replies
  • 4 likes
  • 45800 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28855 Views
  • 19 replies
  • 2 likes
  • 28855 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20228 Views
  • 6 replies
  • 1 likes
  • 20228 Views
  • 6 replies
  • 1 likes

Me pausaron mi cuenta pero yo cambie un código de tarjeta prepagada

Saludos tengo suspendida mi cuenta pero antes de que eso pasara yo compre una tarjeta prepagada de $100 pesos mexicanos y siguen queriendo retirar de mi tarjeta, no entiendo entonces que fue de la tarjeta prepagada si hasta aparece en mis recibos

  • Newbie
  • Saludos tengo suspendida mi cuenta pero antes de que eso pasara yo compre una tarjeta prepagada de $100 pesos mexicanos y siguen queriendo retirar de mi tarjeta, no entiendo entonces que fue de la ta...
  • 146 Views
  • 0 replies
  • 0 likes
  • suscripcion
  • 146 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mi suscripción se canceló antes de los tres meses que pagué

Hola, el día 15 de mayo contrate Premium por 3 meses, pagué $9.00 pesos mexicanos, y el dia de hoy 31 de mayo al ingresar a mi cuenta me indica que mi cuenta es Free, ya no me da acceso a las funciones premium, el cobro se hizo de manera correcta a m...

  • Newbie
  • Hola, el día 15 de mayo contrate Premium por 3 meses, pagué $9.00 pesos mexicanos, y el dia de hoy 31 de mayo al ingresar a mi cuenta me indica que mi cuenta es Free, ya no me da acceso a las funcion...
  • Aimee_T
  • Roadie
  • 1053 Views
  • 1 replies
  • 1 likes
  • pagos
    Payments
    Payments problems
    suscripcion
  • 1053 Views
  • 1 replies
  • 1 likes