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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5123 Views
  • 23 replies
  • 2 likes
  • 5123 Views
  • 23 replies
  • 2 likes

My premium subscription not working

My subscription is included in my phone plan. My provider states that all looks good on their end. @Spotify - can you fix? Did the log off all devices, pswd reset, etc etc. Not working. Also - Why is there no help # or chat? Y'all have a s**t ton of ...

  • Casual Listener
  • My subscription is included in my phone plan. My provider states that all looks good on their end. @Spotify - can you fix? Did the log off all devices, pswd reset, etc etc. Not working.  Also - ...
  • user-removed
  • Not applicable
  • 543 Views
  • 3 replies
  • 0 likes
  • no help
    not working
    Premium
    Subscription
  • 543 Views
  • 3 replies
  • 0 likes