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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61485 Views
  • 25 replies
  • 5 likes
  • 61485 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36672 Views
  • 19 replies
  • 2 likes
  • 36672 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27982 Views
  • 16 replies
  • 3 likes
  • 27982 Views
  • 16 replies
  • 3 likes

My premium subscription not working

My subscription is included in my phone plan. My provider states that all looks good on their end. @Spotify - can you fix? Did the log off all devices, pswd reset, etc etc. Not working. Also - Why is there no help # or chat? Y'all have a s**t ton of ...

  • Casual Listener
  • My subscription is included in my phone plan. My provider states that all looks good on their end. @Spotify - can you fix? Did the log off all devices, pswd reset, etc etc. Not working.  Also - ...
  • user-removed
  • Not applicable
  • 424 Views
  • 3 replies
  • 0 likes
  • no help
    not working
    Premium
    Subscription
  • 424 Views
  • 3 replies
  • 0 likes