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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • lauren_mal
  • Casual Listener
  • 48560 Views
  • 21 replies
  • 4 likes
  • 48560 Views
  • 21 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 30035 Views
  • 19 replies
  • 2 likes
  • 30035 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20967 Views
  • 6 replies
  • 1 likes
  • 20967 Views
  • 6 replies
  • 1 likes

I was charged 30$ when I’ve been on Student Premium the entire year

I was charged 30$ in addition to my 5$ monthly payment for my student premium subscription. Both were taken out at the same time and I have no idea where this 30$ is coming from PlanStudent /PremiumCountry USADevice(iPhone 8 plus)Operating System(iOs...

  • Newbie
  • I was charged 30$ in addition to my 5$ monthly payment for my student premium subscription. Both were taken out at the same time and I have no idea where this 30$ is coming from   Plan Studen...
  • OneByBoo
  • Community Legend
  • 821 Views
  • 1 replies
  • 0 likes
  • Premium
    Student
    transaction
    Transactions
    unknown
  • 821 Views
  • 1 replies
  • 0 likes

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