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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Dian
  • Moderator
  • 48271 Views
  • 18 replies
  • 4 likes
  • 48271 Views
  • 18 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 29989 Views
  • 19 replies
  • 2 likes
  • 29989 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20926 Views
  • 6 replies
  • 1 likes
  • 20926 Views
  • 6 replies
  • 1 likes

Payment Issues South Africa

I'm having a huge problem with paying for my Premium account. As Spotify only offers one payment method for SA, credit card. I have tried three different cards on different devices. I've done this over the last few days.I have opened browsers in cogn...

  • Newbie
  • I'm having a huge problem with paying for my Premium account. As Spotify only offers one payment method for SA, credit card. I have tried three different cards on different devices. I've done this ov...
  • Robert_W
  • Community Legend
  • 469 Views
  • 1 replies
  • 2 likes
  • Payment issues South Africa
  • 469 Views
  • 1 replies
  • 2 likes

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