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Topics with Label: w

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11188 Views
  • 24 replies
  • 2 likes
  • 11188 Views
  • 24 replies
  • 2 likes

Charged three times at once for accounts that weren't created-confused

Tonight I was trying to create a spotify + hulu student subscription on my account which was previously a free account. It kept telling me there was another account with my student credientals and I was assuming it meant my email, as I use my student...

  • Newbie
  • Tonight I was trying to create a spotify + hulu student subscription on my account which was previously a free account. It kept telling me there was another account with my student credientals and I...
  • LeoRager
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • very confused
    w
    want my money back
  • 343 Views
  • 1 replies
  • 0 likes