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Topics with Label: Problem with payment a family subscription

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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

69766 Views

18 replies

94 likes

  • 69766 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

133932 Views

69 replies

10 likes

Premium for Family
  • 133932 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

71632 Views

89 replies

4 likes

  • 71632 Views
  • 89 replies
  • 4 likes

Wrong subscription

Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperently now I have an individual membership and my fami...

Casual Listener

Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperen...

Billy-J

Spotify Star

531 Views

1 replies

0 likes

Problem with payment a family subscription
renewal
  • 531 Views
  • 1 replies
  • 0 likes

Problems with family subscription's payment

PlanFree/PremiumCountry BrasimDevice allOperating System(iOS 10, Android Oreo,) My Question or Issue Good morning I had a family account with my wife. She was the owner of the family account. All payments were on her credit card but after a trip to F...

Casual Listener

Plan Free/Premium Country  Brasim Device all Operating System (iOS 10, Android Oreo,)    My Question or Issue  Good morning  I had a family account with my wif...

OneByBoo

Roadie

899 Views

5 replies

0 likes

Problem with payment a family subscription
  • 899 Views
  • 5 replies
  • 0 likes