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Topics with Label: Problem with payment a family subscription

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6220 Views
  • 23 replies
  • 2 likes
  • 6220 Views
  • 23 replies
  • 2 likes

Wrong subscription

Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperently now I have an individual membership and my fami...

  • Casual Listener
  • Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperen...
  • Billy-J
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Problem with payment a family subscription
    renewal
  • 382 Views
  • 1 replies
  • 0 likes

Problems with family subscription's payment

PlanFree/PremiumCountry BrasimDevice allOperating System(iOS 10, Android Oreo,) My Question or Issue Good morning I had a family account with my wife. She was the owner of the family account. All payments were on her credit card but after a trip to F...

  • Casual Listener
  • Plan Free/Premium Country  Brasim Device all Operating System (iOS 10, Android Oreo,)    My Question or Issue  Good morning  I had a family account with my wif...
  • OneByBoo
  • Roadie
  • 624 Views
  • 5 replies
  • 0 likes
  • Problem with payment a family subscription
  • 624 Views
  • 5 replies
  • 0 likes