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Topics with Label: Problem with payment a family subscription

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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

130659 Views

69 replies

10 likes

Premium for Family
  • 130659 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

62267 Views

87 replies

4 likes

  • 62267 Views
  • 87 replies
  • 4 likes

Wrong subscription

Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperently now I have an individual membership and my fami...

Casual Listener

Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperen...

Billy-J

Spotify Star

505 Views

1 replies

0 likes

Problem with payment a family subscription
renewal
  • 505 Views
  • 1 replies
  • 0 likes

Problems with family subscription's payment

PlanFree/PremiumCountry BrasimDevice allOperating System(iOS 10, Android Oreo,) My Question or Issue Good morning I had a family account with my wife. She was the owner of the family account. All payments were on her credit card but after a trip to F...

Casual Listener

Plan Free/Premium Country  Brasim Device all Operating System (iOS 10, Android Oreo,)    My Question or Issue  Good morning  I had a family account with my wif...

OneByBoo

Roadie

842 Views

5 replies

0 likes

Problem with payment a family subscription
  • 842 Views
  • 5 replies
  • 0 likes