Wrong subscription

Wrong subscription

Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperently now I have an individual membership and my family members can not use it. I would like to continue with my family membership.

1 Reply

Hi @koraydogan, thanks for reaching out to the Community!


For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
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