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Topics with Label: Pay

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72677 Views

31 replies

2 likes

Account
  • 72677 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

157272 Views

69 replies

10 likes

Premium for Family
  • 157272 Views
  • 69 replies
  • 10 likes

Spotify não passa a cobrança para operadora do cartão liberar pagamento

Recentemente troquei de cartão de credito no mesmo banco o Nunbank, mas quando vou registrar o cartão para cobrança, fala que esta incorreto porem não fala o que esta incorreto.Entrei com contato com o Spotfy e eles falaram que o problema é que a cob...

Casual Listener

  Recentemente troquei de cartão de credito no mesmo banco o Nunbank, mas quando vou registrar o cartão para cobrança, fala que esta incorreto porem não fala o que esta incorreto. Entrei com c...

Bittencourt

Spotify Star

791 Views

3 replies

0 likes

Pay
  • 791 Views
  • 3 replies
  • 0 likes

I can't pay premium

Spotify payment was every 9th of month; but this month I got this and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; but spotify said that can't charge the money.. help me pleas...

Regular

Spotify payment was every 9th of month; but this month I got this  and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; b...

Billy-J

Spotify Star

488 Views

1 replies

0 likes

can't
Pay
Premium
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment via Mobile does not appear!

So, just created another account that is not connected with my facebook and as I was going for the payment I noticed that the payment via mobile is not available. So I searched the net and most of the answers I found, including in this community is t...

Newbie

So, just created another account that is not connected with my facebook and as I was going for the payment I noticed that the payment via mobile is not available. So I searched the net and most of t...

Alfredo

Roadie

2206 Views

1 replies

0 likes

globe
Mobile
option
Pay
Payment
prepaid
smart
  • 2206 Views
  • 1 replies
  • 0 likes

Question about promotions and giftcards

Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. I've read the terms and conditions and I cannot use them to ...

Newbie

...I've read the terms and conditions and I cannot use them to pay for the promotion and thats fine. So I was wondering wether or not it would be possible to first get the promotion and then redeem the c...

Maxim

Spotify Star

862 Views

1 replies

0 likes

balance
card
gift
Gift Card
gift card balance
Pay
promotion
  • 862 Views
  • 1 replies
  • 0 likes