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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • AlejaR
  • Moderator
  • 12971 Views
  • 6 replies
  • 0 likes
  • 12971 Views
  • 6 replies
  • 0 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1289 Views
  • 19 replies
  • 1 likes
  • 1289 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47198 Views
  • 20 replies
  • 3 likes
  • 47198 Views
  • 20 replies
  • 3 likes

Spotify não passa a cobrança para operadora do cartão liberar pagamento

Recentemente troquei de cartão de credito no mesmo banco o Nunbank, mas quando vou registrar o cartão para cobrança, fala que esta incorreto porem não fala o que esta incorreto.Entrei com contato com o Spotfy e eles falaram que o problema é que a cob...

  • Casual Listener
  •   Recentemente troquei de cartão de credito no mesmo banco o Nunbank, mas quando vou registrar o cartão para cobrança, fala que esta incorreto porem não fala o que esta incorreto. Entrei com c...
  • Bittencourt
  • Spotify Star
  • 378 Views
  • 3 replies
  • 0 likes
  • Pay
  • 378 Views
  • 3 replies
  • 0 likes

I can't pay premium

Spotify payment was every 9th of month; but this month I got this and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; but spotify said that can't charge the money.. help me pleas...

  • Regular
  • Spotify payment was every 9th of month; but this month I got this  and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; b...
  • Billy-J
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • can't
    Pay
    Premium
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment via Mobile does not appear!

So, just created another account that is not connected with my facebook and as I was going for the payment I noticed that the payment via mobile is not available. So I searched the net and most of the answers I found, including in this community is t...

  • Newbie
  • So, just created another account that is not connected with my facebook and as I was going for the payment I noticed that the payment via mobile is not available. So I searched the net and most of t...
  • Alfredo
  • Roadie
  • 1220 Views
  • 1 replies
  • 0 likes
  • globe
    Mobile
    option
    Pay
    Payment
    prepaid
    smart
  • 1220 Views
  • 1 replies
  • 0 likes

Question about promotions and giftcards

Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. I've read the terms and conditions and I cannot use them to ...

  • Newbie
  • ...I've read the terms and conditions and I cannot use them to pay for the promotion and thats fine. So I was wondering wether or not it would be possible to first get the promotion and then redeem the c...
  • Maxim
  • Spotify Star
  • 494 Views
  • 1 replies
  • 0 likes
  • balance
    card
    gift
    Gift Card
    gift card balance
    Pay
    promotion
  • 494 Views
  • 1 replies
  • 0 likes