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Topics with Label: issue with Gift Card

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

124950 Views

69 replies

9 likes

Premium for Family
  • 124950 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

-HOZZER-

Casual Listener

48828 Views

83 replies

2 likes

  • 48828 Views
  • 83 replies
  • 2 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

220319 Views

139 replies

12 likes

  • 220319 Views
  • 139 replies
  • 12 likes

I cant redeem a gift card

PlanFree/PremiumCountryMexico Device(Samsung S8+, HP Pavilon)Operating System(Android Version 9, Windows 10) My Question or IssueHi, i'm from Mexico, today i bought a gift cart of 6 months in the store, but when i tried to redeem the code, showed up ...

Newbie

Plan Free/Premium Country Mexico  Device (Samsung S8+, HP Pavilon) Operating System (Android Version 9, Windows 10)   My Question or Issue Hi, i'm from Mexico, today i bought a gi...

fishmusice

Casual Listener

1328 Views

4 replies

0 likes

Gift Card
issue with Gift Card
  • 1328 Views
  • 4 replies
  • 0 likes