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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52384 Views
  • 23 replies
  • 4 likes
  • 52384 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32840 Views
  • 19 replies
  • 2 likes
  • 32840 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 22125 Views
  • 8 replies
  • 1 likes
  • 22125 Views
  • 8 replies
  • 1 likes

Superuser Contribution Can gift cards be redeemed if you moved to a new country from the one where your account was started

My South African bank is offering gift card/voucher to buy a year Premium Spotify subscription for a discounted rate (12 months for the price of 10). I would like to know if it is still allowed for me to redeem this if my Spotify account was STARTED ...

  • Visitor
  • My South African bank is offering gift card/voucher to buy a year Premium Spotify subscription for a discounted rate (12 months for the price of 10). I would like to know if it is still allowed for m...
  • Jeremy
  • Moderator
  • 467 Views
  • 1 replies
  • 0 likes
  • Gift Card
    how to
    moved country
    redeem
    voucher
  • 467 Views
  • 1 replies
  • 0 likes