Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Google Home Mini

Labels

Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Lucifermorningstar

Regular

194270 Views

123 replies

12 likes

  • 194270 Views
  • 123 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

Music Fan

TiBlack

Newbie

22098 Views

28 replies

4 likes

  • 22098 Views
  • 28 replies
  • 4 likes

Spotify wouldn't fulfill my Google Home Mini promotion!

PlanFamily PremiumCountryUSDevice(iPhone 10, iPhone 8, Samsung Galaxy 9, Macbook Pro)Operating System(iOS 10, Android Oreo, etc.) My Question or IssueWe confirmed the Google Home Mini promo while it was still active on Nov. 13th, 2019. Per our confir...

Casual Listener

Plan Family Premium Country US Device (iPhone 10, iPhone 8, Samsung Galaxy 9, Macbook Pro) Operating System (iOS 10, Android Oreo, etc.)   My Question or Issue We confirmed the Go...

Doug1950

Visitor

761 Views

1 replies

1 likes

google
Google Home Mini
promotion
Spotify
  • 761 Views
  • 1 replies
  • 1 likes

Superuser Contribution Promo Code Google Home Mini

I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the store. It told me the discount will be applied at chec...

Casual Listener

I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the sto...

Peter

Spotify Legend

4826 Views

11 replies

1 likes

ghm
google
Google Home Mini
promo
  • 4826 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution "Google Home Mini" offer canceled "Spotify Premium with Hulu"!

Individual PremiumUSAAll devices I signed up for the Google Home Mini offer and immediately got an email from Hulu that my Hulu subscription had been cancelled. Is there any way to get Spotify+Hulu back? Thanks in advance!

Casual Listener

Individual Premium USA All devices   I signed up for the Google Home Mini offer and immediately got an email from Hulu that my Hulu subscription had been cancelled.  Is there any way to...

Peter

Spotify Legend

1838 Views

6 replies

0 likes

Google Home Mini
Hulu
Premium
  • 1838 Views
  • 6 replies
  • 0 likes

Google Home Offer to Premium Member

PlanPremiumCountryUSA My Question or IssueWhat does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Spotify-distributed code on the Google Store. What do I need to do to get c...

Visitor

Plan Premium Country USA   My Question or Issue What does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Sp...

Billy-J

Spotify Star

1467 Views

5 replies

1 likes

Google Home Mini
Google Mini
  • 1467 Views
  • 5 replies
  • 1 likes

Spotify Premium promotion with Google Home Mini

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 / Custom DesktopOperating SystemAndroid Oreo / Windows 10My Question or IssueAlmost four weeks ago, I applied for the promotion and I was even eligible because I've never done one of these pr...

Regular

Plan Premium Country United States Device Samsung Galaxy Note 9 / Custom Desktop Operating System Android Oreo / Windows 10 My Question or Issue Almost four weeks ago, I applied for the...

Jᴀᴄᴋ

Roadie

1143 Views

1 replies

0 likes

Google Home Mini
Premium
promotion
  • 1143 Views
  • 1 replies
  • 0 likes

Can’t link Google and Spotify Accounts

PlanFamilyCountryUSADevice(iPhone 7+)Operating System(iOS 10) My Question or IssueI received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini is now available and I need to link Spotify and Google accounts. When I follo...

Casual Listener

Plan Family Country USA Device (iPhone 7+) Operating System (iOS 10)   My Question or Issue I received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini i...

amhaygard

Casual Listener

748 Views

1 replies

1 likes

Google Home Mini
link accounts
Mini
promotion
  • 748 Views
  • 1 replies
  • 1 likes

Google Home Mini :-D

Yeah, awesome!! It's great with that free Google Home Mini.... But why not clearly state the countries that are excluded from the promotion??? I feel cheated when the last step just tells me “sorry, not available in your country”!So what will us Dane...

Visitor

Yeah, awesome!!   It's great with that free Google Home Mini.... But why not clearly state the countries that are excluded from the promotion??? I feel cheated when the last step just tells me...

Billy-J

Spotify Star

488 Views

1 replies

0 likes

Google Home Mini
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I redeem Google Home Mini?

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI purchased a premium spotify account, how do i redeem my Google Home Mini? Never received an email. The promo goes until May 31 in Canada

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I purchased a premium spotify account, how do i redeem my Google Home Mini...

Katerina

Spotify Legend

632 Views

3 replies

0 likes

Google Home Mini
  • 632 Views
  • 3 replies
  • 0 likes

Free google home mini

I had access to the offer about the free google home mini but as I was about to finish the transaction realized it was charging me total even if i am a premium user. Therefore i decided to wait a day or 2 and now there is no access at all for the off...

Newbie

I had access to the offer about the free google home mini but as I was about to finish the transaction realized it was charging me total even if i am a premium user. Therefore  i decided to wait...

Jᴀᴄᴋ

Roadie

1334 Views

1 replies

0 likes

Google Home Mini
  • 1334 Views
  • 1 replies
  • 0 likes

Empty Google Home Mini Package Received

PlanFree/PremiumCountryCanadaDevice(iPhone 8, Mac Book)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI received an empty package that was supposed to contain a Google Home Mini from the Spotify Premium subscription promotion. I contac...

Casual Listener

Plan Free/Premium Country Canada Device (iPhone 8, Mac Book) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue I received an empty package that was supposed to contain ...

DerekPink

Casual Listener

632 Views

1 replies

0 likes

empty package
Google Home Mini
premium promotion
  • 632 Views
  • 1 replies
  • 0 likes

Google home mini code

PlanPremiumCountryCanadaDevice(iPhone My Question or IssueI signed up premium on April 11 around 12am, I am still waiting for the email to redeem, how long do i have to wait for

Music Fan

Plan Premium Country Canada Device (iPhone 😎     My Question or Issue I signed up premium on April 11 around 12am, I am still waiting for the email to redeem, how long do i have t...

kelly1997hk

Music Fan

1295 Views

8 replies

0 likes

Google Home Mini
  • 1295 Views
  • 8 replies
  • 0 likes