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Can’t link Google and Spotify Accounts

Can’t link Google and Spotify Accounts

Plan

Family

Country

USA

Device

(iPhone 7+)

Operating System

(iOS 10)

 

My Question or Issue

I received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini is now available and I need to link Spotify and Google accounts. When I follow through signing in, and follow the prompts, it ultimately brings me to a page that says, "We're sorry but you're not able to redeem at this moment."

Is there some way to correct this so that I can link accounts correctly?

 

Plan

Family

Country

USA

Device

iPhone 7+

 

My Question or Issue

 

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020144B0-FC45-4492-AC61-8C934F4CD001.png
Reply
1 Reply

I would like to add that I've tried on my iPhone and on my laptop using both Chrome and Safari. I was able to link Gmail account to Spotify, but once I make it through, it still says "not able to redeem at this point".

I meet all the criteria.

 

Please help!

Ashley

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