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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1357 Views
  • 19 replies
  • 1 likes
  • 1357 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47287 Views
  • 20 replies
  • 3 likes
  • 47287 Views
  • 20 replies
  • 3 likes

Can’t link Google and Spotify Accounts

PlanFamilyCountryUSADevice(iPhone 7+)Operating System(iOS 10) My Question or IssueI received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini is now available and I need to link Spotify and Google accounts. When I follo...

  • Casual Listener
  • Plan Family Country USA Device (iPhone 7+) Operating System (iOS 10)   My Question or Issue I received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini i...
  • amhaygard
  • Casual Listener
  • 583 Views
  • 1 replies
  • 1 likes
  • Google Home Mini
    link accounts
    Mini
    promotion
  • 583 Views
  • 1 replies
  • 1 likes

Google Home Mini Deal Validation Error

I ordered a Home Mini with the new promotion from Spotify, the transaction went through and my one-time promo code was used but then I got an email stating "We had to cancel your order because we were unable to validate some of your information." I c...

  • Newbie
  • I ordered a Home Mini with the new promotion from Spotify, the transaction went through and my one-time promo code was used but then I got an email stating "We had to cancel your order because we w...
  • Frances77
  • Newbie
  • 3464 Views
  • 19 replies
  • 7 likes
  • google
    Home
    Mini
    promotion
    validation
  • 3464 Views
  • 19 replies
  • 7 likes

Can't redeem Spotify/Google Mini Home deal - Canada

PremiumCanada Devices(Samsung Galaxy s7, XPS15)Operating System(Windows 10) My Question or IssueThere is a deal right now where spotify premium members in Canada can get a free google mini home, but every time I go to the following link it gives me a...

  • Newbie
  • ...free google mini home, but every time I go to the following link it gives me a 404 error. The deal ends on May 9th and I've tried for the last couple days. Does anyone know how to do this or why t...
  • Jᴀᴄᴋ
  • Roadie
  • 1461 Views
  • 3 replies
  • 0 likes
  • canada
    Google Home
    Help
    Mini
  • 1461 Views
  • 3 replies
  • 0 likes

Solved!! Google Home for Premium Students

PlanPremium for StudentsCountryUK My Question or IssueHi team, I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button on the claim page, it redirects me to purchase family. Hitting the 'switch pla...

  • Newbie
  • Plan Premium for Students Country UK   My Question or Issue Hi team,   I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button o...
  • Luan
  • Spotify Star
  • 1439 Views
  • 1 replies
  • 0 likes
  • google
    Home
    Mini
    Premium
    Student
  • 1439 Views
  • 1 replies
  • 0 likes