Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Prices

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 60614 Views
  • 25 replies
  • 5 likes
  • 60614 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36362 Views
  • 19 replies
  • 2 likes
  • 36362 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27781 Views
  • 16 replies
  • 3 likes
  • 27781 Views
  • 16 replies
  • 3 likes

Superuser Contribution Why is spotify raising prices during a pandemic?

So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your company is worth 67 BILLION dollars. What’s the point...

  • Casual Listener
  • So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your c...
  • Mihail
  • Spotify Legend
  • 343 Views
  • 1 replies
  • 1 likes
  • announcement
    issue
    Issues
    joe rogan podcast
    JRE
    New Releases
    Price increase
    Prices
    problem
    Subscriptions
    suggestion
    unfair
  • 343 Views
  • 1 replies
  • 1 likes

New premium plans prices.

I have been in the struggle just like many Premium users have, the struggle of a very expensive modern music streaming. If you download it, its illegal, but if you decide to take the legal route just stream, its super expensive for music that it's re...

  • Casual Listener
  • ...trongly believe that if many of us follow this new idea we could bring more users in so our prices could drop, specially now that the best video streaming service just raised it's prices. Its a good t...
  • Billy-J
  • Spotify Star
  • 705 Views
  • 1 replies
  • 0 likes
  • 2019.
    9.99
    New Generation
    Premium
    Prices
    Spotify
  • 705 Views
  • 1 replies
  • 0 likes