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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69977 Views
31 replies
2 likes
Moderator
120474 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155320 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304414 Views
168 replies
13 likes
It's been 4 days from the day my payment should have gone through but it's always failing. I have contacted my bank and everything looks fine on our side. I am using a VISA card for payment. I tried updating payment options with different devices and...
It's been 4 days from the day my payment should have gone through but it's always failing. I have contacted my bank and everything looks fine on our side. I am using a VISA card for payment. I tried ...
Not applicable
939 Views
6 replies
0 likes
I clarify before that I only have one Spotify account, a few months ago I updated the card with which I pay and now I’m charged in the current and previous cards. Sorry my English isn’t good. Thanks
I clarify before that I only have one Spotify account, a few months ago I updated the card with which I pay and now I’m charged in the current and previous cards. Sorry my English isn’t g...
Spotify Star
976 Views
4 replies
0 likes
PlanFree/PremiumCountryUnited StatesMy Question or IssueI had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.
Plan Free/Premium Country United States My Question or Issue I had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.
Spotify Legend
1019 Views
2 replies
0 likes
bad charge received double charge in August and September, please correct
bad charge received double charge in August and September, please correct
Community Legend
530 Views
1 replies
0 likes
PlanPremiumCountrysweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (For premium). In writhing moment they charge me at the 18th every month, and by that time e...
Plan Premium Country sweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (F...
Music Fan
2699 Views
2 replies
0 likes
Spotify is charging in my credit card a premium service i dont have! How can i cancel this?
Spotify is charging in my credit card a premium service i dont have! How can i cancel this?
Community Legend
610 Views
1 replies
0 likes
Hi,I was choosing which between single premium and family. And I decided to go with family premium. However I accidentally pressed the single premium. And it was charged with my credit card. Then i clicked the family premium. Will I be charged twice ...
Hi, I was choosing which between single premium and family. And I decided to go with family premium. However I accidentally pressed the single premium. And it was charged with my credit card. Then i...
Roadie
548 Views
1 replies
0 likes
I already have Premium, but saw a deal for $99 for 12 months and took that. My account still says I' paying monthly. Will I be charged both? How do I know it's updated? Thanks!
I already have Premium, but saw a deal for $99 for 12 months and took that. My account still says I' paying monthly. Will I be charged both? How do I know it's updated? Thanks!
544 Views
0 replies
1 likes
