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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
It's been 4 days from the day my payment should have gone through but it's always failing. I have contacted my bank and everything looks fine on our side. I am using a VISA card for payment. I tried updating payment options with different devices and...
I clarify before that I only have one Spotify account, a few months ago I updated the card with which I pay and now I’m charged in the current and previous cards. Sorry my English isn’t good. Thanks
PlanFree/PremiumCountryUnited StatesMy Question or IssueI had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.
bad charge received double charge in August and September, please correct
PlanPremiumCountrysweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (For premium). In writhing moment they charge me at the 18th every month, and by that time e...
Spotify is charging in my credit card a premium service i dont have! How can i cancel this?
Hi,I was choosing which between single premium and family. And I decided to go with family premium. However I accidentally pressed the single premium. And it was charged with my credit card. Then i clicked the family premium. Will I be charged twice ...
I already have Premium, but saw a deal for $99 for 12 months and took that. My account still says I' paying monthly. Will I be charged both? How do I know it's updated? Thanks!