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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146378 Views

69 replies

10 likes

Premium for Family
  • 146378 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91973 Views

89 replies

4 likes

  • 91973 Views
  • 89 replies
  • 4 likes

Superuser Contribution Charge failure

It's been 4 days from the day my payment should have gone through but it's always failing. I have contacted my bank and everything looks fine on our side. I am using a VISA card for payment. I tried updating payment options with different devices and...

Visitor

It's been 4 days from the day my payment should have gone through but it's always failing. I have contacted my bank and everything looks fine on our side. I am using a VISA card for payment. I tried ...

user-removed

Not applicable

842 Views

6 replies

0 likes

charge
Payment
Premium
Subscription
  • 842 Views
  • 6 replies
  • 0 likes

What do I do to avoid receiving charges on two credit cards?

I clarify before that I only have one Spotify account, a few months ago I updated the card with which I pay and now I’m charged in the current and previous cards. Sorry my English isn’t good. Thanks

Casual Listener

I clarify before that I only have one Spotify account, a few months ago I updated the card with which I pay and now I’m charged in the current and previous cards.   Sorry my English isn’t g...

Billy-J

Spotify Star

948 Views

4 replies

0 likes

charge
Payment Problems
  • 948 Views
  • 4 replies
  • 0 likes

Superuser Contribution Free Trial Charge...

PlanFree/PremiumCountryUnited StatesMy Question or IssueI had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.

Visitor

Plan Free/Premium Country United States My Question or Issue I had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.

Mario

Spotify Legend

969 Views

2 replies

0 likes

charge
free trial
  • 969 Views
  • 2 replies
  • 0 likes

Charge credit card

bad charge received double charge in August and September, please correct

Newbie

bad charge received double charge in August and September, please correct

Luke

Community Legend

511 Views

1 replies

0 likes

charge
  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Change payment date

PlanPremiumCountrysweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (For premium). In writhing moment they charge me at the 18th every month, and by that time e...

Newbie

  Plan Premium Country sweden    My Question or Issue   Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (F...

diadara

Music Fan

2599 Views

2 replies

0 likes

charge
date
debit
Debit Card
money
Payment
  • 2599 Views
  • 2 replies
  • 0 likes

Credit card charge i dont recognize

Spotify is charging in my credit card a premium service i dont have! How can i cancel this?

Casual Listener

Spotify is charging in my credit card a premium service i dont have! How can i cancel this? 

Luke

Community Legend

582 Views

1 replies

0 likes

charge
Credit Card
  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accidental subscription

Hi,I was choosing which between single premium and family. And I decided to go with family premium. However I accidentally pressed the single premium. And it was charged with my credit card. Then i clicked the family premium. Will I be charged twice ...

Newbie

Hi, I was choosing which between single premium and family. And I decided to go with family premium. However I accidentally pressed the single premium. And it was charged with my credit card. Then i...

MaríaCamila

Roadie

514 Views

1 replies

0 likes

charge
Subscription
  • 514 Views
  • 1 replies
  • 0 likes

Changed to $99 for year of premium, still says monthly payment

I already have Premium, but saw a deal for $99 for 12 months and took that. My account still says I' paying monthly. Will I be charged both? How do I know it's updated? Thanks!

Newbie

I already have Premium, but saw a deal for $99 for 12 months and took that. My account still says I' paying monthly. Will I be charged both? How do I know it's updated? Thanks!

523 Views

0 replies

1 likes

99for12months
charge
Premium
  • 523 Views
  • 0 replies
  • 1 likes