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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59348 Views
  • 25 replies
  • 5 likes
  • 59348 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35393 Views
  • 19 replies
  • 2 likes
  • 35393 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26560 Views
  • 16 replies
  • 2 likes
  • 26560 Views
  • 16 replies
  • 2 likes

Solved!! Changing countries while on an annual subscription

My friend is on Spotify Free in Canada. If I buy him a 99 CAD annual subscription gift card and he switches to Premium free trial, can he redeem it right before the end of trial? He's also moving to the US in 3 months. Would he be able to continue us...

  • Newbie
  • ...o the US in 3 months. Would he be able to continue using the subscription if it's already been redeemed?
  • Luke
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • canada
    Gift Card
    moving
    Premium
    US
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Countries with family plan

I recently moved from the US to Spain, however, I started a family plan with PayPal linked to the united states and my son has his account set to Spain and he can't change it and now he isn't able to join my family plan. HELP!!

  • Newbie
  • I recently moved from the US to Spain, however, I started a family plan with PayPal linked to the united states and my son has his account set to Spain and he can't change it and now he isn't&n...
  • Alfredo
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • Family Plan
    HELP !!!
    US
  • 273 Views
  • 1 replies
  • 0 likes