Topics with Label: fraudulent activity

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45498 Views
  • 16 replies
  • 4 likes
  • 45498 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28603 Views
  • 19 replies
  • 2 likes
  • 28603 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20165 Views
  • 6 replies
  • 1 likes
  • 20165 Views
  • 6 replies
  • 1 likes

Solved!! Debit card cancelled, waiting for new one to pay bill

PlanPremiumCountryUSAMy Question or IssueMy debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be down graded from premium because of this issue with my card. Do I ...

  • Visitor
  • Plan Premium Country USA My Question or Issue My debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be down ...
  • Billy-J
  • Spotify Star
  • 1191 Views
  • 1 replies
  • 0 likes
  • cancelled
    Debit Card
    fraudulent activity
    Payment
  • 1191 Views
  • 1 replies
  • 0 likes