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Topics with Label: Premium help

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52598 Views
  • 23 replies
  • 4 likes
  • 52598 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32933 Views
  • 19 replies
  • 2 likes
  • 32933 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 22183 Views
  • 8 replies
  • 1 likes
  • 22183 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution How to pay for spotify yearly

PlanPremium, one person.CountryCanadaDeviceSamsung Galaxy 9/Windows Desktop My Issue For the last few years, I would pay for my spotify yearly. At first, someone gifted a year of spotify to me on christmas, so for the last few christmases I've been a...

  • Casual Listener
  • Plan Premium, one person. Country Canada Device Samsung Galaxy 9/Windows Desktop    My Issue For the last few years, I would pay for my spotify yearly. At first, someone gifted a y...
  • Yordan
  • Moderator
  • 17573 Views
  • 5 replies
  • 0 likes
  • Account
    Account subscription
    Premium help
    Subscription
    Subscription payment options
    yearly
  • 17573 Views
  • 5 replies
  • 0 likes

Superuser Contribution Suscripción de dos meses gratis perdida

PlanFree/PremiumCountryColombiaDeviceXiaomi redmi note 4Operating SystemAndroid 8.1 My Question or Issue Hola, me registre en la promoción de dos meses gratis de la página, funciono bien unos 2 días y ahora en mi cuenta aparece que no tengo premium y...

  • Newbie
  • Plan Free/Premium Country Colombia Device Xiaomi redmi note 4 Operating System Android 8.1   My Question or Issue  Hola, me registre en la promoción de dos meses gratis de la pági...
  • Peter
  • Spotify Legend
  • 683 Views
  • 1 replies
  • 0 likes
  • accounts
    cuenta
    Premium help
    Suscripción
  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't buy Spotify Premium

Whatever I do, I can't subscribe to Spotify Premium. I really want to get premium before my exams start next week, but every time I try to pay, it says that there was a ''payment failure''. I've tried to troubleshoot several times. I haven't typed th...

  • Visitor
  • Whatever I do, I can't subscribe to Spotify Premium. I really want to get premium before my exams start next week, but every time I try to pay, it says that there was a ''payment failure''. I've trie...
  • SergioDavid
  • Roadie
  • 572 Views
  • 3 replies
  • 0 likes
  • Premium help
    Premium problem with pay
    Subscription
  • 572 Views
  • 3 replies
  • 0 likes

Solved!! I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade?

I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade my account to premium? I tried paying via PayPal, but Spotify picked up it was a South African credit card. I understand Spotify isn't available in Sout...

  • Visitor
  • I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade my account to premium? I tried paying via PayPal, but Spotify picked up it was a South African credit...
  • user-removed
  • Not applicable
  • 1508 Views
  • 3 replies
  • 1 likes
  • country change
    Credit card not accepted
    credit cards
    Premium help
    Premium Paypal
  • 1508 Views
  • 3 replies
  • 1 likes

What happened my Premium acc?

Hi!I just created a new acc and linked it with my PREMIUM paid facebook acc.now they linked fine. but looks like I'm no longer premium.?why?

  • Casual Listener
  • Hi! I just created a new acc and linked it with my PREMIUM paid facebook acc. now they linked fine. but looks like I'm no longer premium.? why?
  • drktk
  • Casual Listener
  • 264 Views
  • 4 replies
  • 0 likes
  • Premium help
  • 264 Views
  • 4 replies
  • 0 likes