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Topics with Label: Family Premium Plan

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52565 Views
  • 23 replies
  • 4 likes
  • 52565 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32920 Views
  • 19 replies
  • 2 likes
  • 32920 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 22175 Views
  • 8 replies
  • 1 likes
  • 22175 Views
  • 8 replies
  • 1 likes

[BY] Не проходит оплата плана картой

Пытаюсь купить подписку для семьи. Оплата картой не проходит. Карта Альфа Банка (MasterCard). В банке сказали, что данная операция может произвестись со стороны банка. Деньги на карте есть. Страна аккаунта Беларусь. Ошибка при оплате:PlanSpotify Prem...

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  • Casual Listener
  • Пытаюсь купить подписку для семьи. Оплата картой не проходит. Карта Альфа Банка (MasterCard). В банке сказали, что данная операция может произвестись со стороны банка. Деньги на карте есть. Страна ак...
  • LikeLifeItself
  • Casual Listener
  • 1500 Views
  • 1 replies
  • 2 likes
  • Family Premium Plan
    payment issue
    Premium
  • 1500 Views
  • 1 replies
  • 2 likes

Change to Duo from Family

I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo member. How do I do this as part of the plan-change...

  • Visitor
  • I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo ...
  • Emilia_8
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • change plan
    Family Premium Plan
    Premium Duo
  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed

PlanFamily PremiumCountryGermanyDeviceiPhone7Operating SystemiOS My Question or IssueHey guys,today when opening my spotify i got shown a message that says something along the lines that i have to renew my payment method because of issues when paying...

  • Casual Listener
  • Plan Family Premium Country Germany Device iPhone7 Operating System iOS   My Question or Issue Hey guys, today when opening my spotify i got shown a message that says something along ...
  • Mario
  • Spotify Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • Family Premium Plan
    Payment
    paypal
  • 528 Views
  • 1 replies
  • 0 likes

Why is my Family premium subscription being changed?

Plan Family premium Country Canada DeviceiPhone 8Operating SystemLatest My Question or Issue why does it say that my plan is going to be changed?this is what is says on my subscription page: Premium for FamilyYour plan will change to Spotify Premium ...

  • Newbie
  • Plan Family premium   Country Canada   Device iPhone 8 Operating System Latest   My Question or Issue   why does it say that my plan is going to ...
  • Billy-J
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Family Premium Plan
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! How to cancel my debit card to stop spotify for charging me in my student price

PlanPremiumCountryMexicoMy Question or IssueHi!I was paying the student discount in spotify but now i joined a family premium plan. How do i cancel my subscription in the student plan so i dont pay the following months?

  • Newbie
  • Plan Premium Country Mexico My Question or Issue Hi! I was paying the student discount in spotify but now i joined a family premium plan.  How do i cancel my subscription in the student p...
  • Noah
  • Spotify Star
  • 1843 Views
  • 1 replies
  • 0 likes
  • Debit Card
    Family Premium Plan
    student discount
  • 1843 Views
  • 1 replies
  • 0 likes