Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: problem with subscription

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 19484 Views
  • 27 replies
  • 4 likes
  • 19484 Views
  • 27 replies
  • 4 likes

Premium Subscription

Hello, i can't use my credit card to appy premium. i tried 4-5 times and called somewhere about the credit card but they said that the card should be working,there's no problem with it. the last time i used spotify premium was in august 2019, after t...

  • Visitor
  • Hello, i can't use my credit card to appy premium. i tried 4-5 times and called somewhere about the credit card but they said that the card should be working,there's no problem with it. the last time...
  • Billy-J
  • Spotify Star
  • 518 Views
  • 1 replies
  • 0 likes
  • Premium
    problem with subscription
  • 518 Views
  • 1 replies
  • 0 likes