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Topics with Label: problem with subscription

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83776 Views
  • 30 replies
  • 5 likes
  • 83776 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45726 Views
  • 19 replies
  • 3 likes
  • 45726 Views
  • 19 replies
  • 3 likes

Premium Subscription

Hello, i can't use my credit card to appy premium. i tried 4-5 times and called somewhere about the credit card but they said that the card should be working,there's no problem with it. the last time i used spotify premium was in august 2019, after t...

  • Visitor
  • Hello, i can't use my credit card to appy premium. i tried 4-5 times and called somewhere about the credit card but they said that the card should be working,there's no problem with it. the last time...
  • Billy-J
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • Premium
    problem with subscription
  • 405 Views
  • 1 replies
  • 0 likes