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Topics with Label: Missing Music

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76402 Views
  • 27 replies
  • 5 likes
  • 76402 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43409 Views
  • 19 replies
  • 2 likes
  • 43409 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31446 Views
  • 17 replies
  • 3 likes
  • 31446 Views
  • 17 replies
  • 3 likes

Spotify destroyed my library

This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spotify experience. I had hundres of artists and thousands of son...

  • Casual Listener
  • This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action.   The new update has totally ruined the Spoti...
  • carlnrtn
  • Casual Listener
  • 849 Views
  • 4 replies
  • 6 likes
  • Missing Music
    Update
  • 849 Views
  • 4 replies
  • 6 likes