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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45797 Views
  • 16 replies
  • 4 likes
  • 45797 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28855 Views
  • 19 replies
  • 2 likes
  • 28855 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20228 Views
  • 6 replies
  • 1 likes
  • 20228 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify not working

Spotify Username *Removed the username* Plan Premium Country AR Device Samsung Note 5 Operating System Android My Question or Issue I just paid for Spotify Premium, but my account and the Smartphone app are still saying that I have a 'FREE' account. ...

  • Casual Listener
  • Spotify Username *Removed the username* Plan Premium Country  AR Device Samsung Note 5 Operating System Android   My Question or Issue   I just paid for S...
  • Melody
  • Community Manager
  • 256 Views
  • 3 replies
  • 0 likes
  • s
  • 256 Views
  • 3 replies
  • 0 likes