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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52565 Views
  • 23 replies
  • 4 likes
  • 52565 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32920 Views
  • 19 replies
  • 2 likes
  • 32920 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 22175 Views
  • 8 replies
  • 1 likes
  • 22175 Views
  • 8 replies
  • 1 likes

Double charges for a year, won't get money back

PremiumSweden I just discovered I have been charged twice for Spotify for almost a year without knowing this was happening. Spotify says I used a free trial that became a premium subscription and that that account was created through Facebook. I had ...

  • Visitor
  • Premium Sweden   I just discovered I have been charged twice for Spotify for almost a year without knowing this was happening. Spotify says I used a free trial that became a premium subscript...
  • 208 Views
  • 0 replies
  • 0 likes
  • doublecharges
  • 208 Views
  • 0 replies
  • 0 likes