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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 60544 Views
  • 25 replies
  • 5 likes
  • 60544 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36350 Views
  • 19 replies
  • 2 likes
  • 36350 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27764 Views
  • 16 replies
  • 3 likes
  • 27764 Views
  • 16 replies
  • 3 likes

Expiration notice

For a long time now (6+ months) spotify has been telling me my card is about to expire. It is not.On a related note, how can we actually contact staff or developers on issues, considering i doubt anybody who isnt a developer would know how to get rid...

  • Casual Listener
  • For a long time now (6+ months) spotify has been telling me my card is about to expire. It is not. On a related note, how can we actually contact staff or developers on issues, considering i doubt a...
  • Robert_W
  • Community Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • expiration
    False
  • 432 Views
  • 1 replies
  • 0 likes