Topics with Label: extra charge

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46046 Views
  • 16 replies
  • 4 likes
  • 46046 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28931 Views
  • 19 replies
  • 2 likes
  • 28931 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20293 Views
  • 6 replies
  • 1 likes
  • 20293 Views
  • 6 replies
  • 1 likes

Solved!! cobroextra

Plan: Premium FamilyCountry: ArgentinaMy Question or Issue:Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family. El pago a hacer me llego el 28/03 y me cobraron los 150 pesos...

  • Casual Listener
  • Plan: Premium Family Country: Argentina My Question or Issue: Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family...
  • Bittencourt
  • Spotify Star
  • 362 Views
  • 3 replies
  • 0 likes
  • extra charge
  • 362 Views
  • 3 replies
  • 0 likes

Superuser Contribution card charged FIVE TIMES

my card was charged 5 times after trying to update my card info.. I can't reach anyone to get this fixed. I need to change this - ASAP and get my money back. Even with these 5 payments Spotify is telling me that my premium has run out. PLEASE HELP!

  • Casual Listener
  • my card was charged 5 times after trying to update my card info.. I can't reach anyone to get this fixed. I need to change this - ASAP and get my money back. Even with these 5 payments Spotify is tel...
  • Erika
  • Roadie
  • 311 Views
  • 1 replies
  • 0 likes
  • bank
    extra charge
    Payment
    Payment Problems
  • 311 Views
  • 1 replies
  • 0 likes