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Topics with Label: Subscription Termination

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76449 Views
  • 27 replies
  • 5 likes
  • 76449 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43418 Views
  • 19 replies
  • 2 likes
  • 43418 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31462 Views
  • 17 replies
  • 3 likes
  • 31462 Views
  • 17 replies
  • 3 likes

Superuser Contribution Not able to Cancel Premium Paid individual subscription in order to activate Family Subscription

PlanPremium IndividualCountryIndiaDeviceiPhone 11, Microsoft Windows, AndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to switch to Family Plan, but when I try to change my existing plan to Family plan it thro...

  • Casual Listener
  • Plan Premium Individual Country India Device iPhone 11, Microsoft Windows, Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want to switch...
  • Alex
  • Moderator
  • 125 Views
  • 3 replies
  • 0 likes
  • Family Plan
    Subscription Termination
  • 125 Views
  • 3 replies
  • 0 likes