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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi all, It seems that adverts are sneaking in, I upgraded to premium to avoid the pesky things but now podcasters can have an unlimited amount of adverts in their podcasts..?
Wife and I are new to Spotify and we love it. Upgrading to Duo so that we can use Spotify in different locations simultaneously. Spotify on Roku from our TV or Amazon Echo devices or CarPlay in our autos are additional complications. Wife is very hap...
I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve done it so many times I’ve memorized my card info.
My premium subscription is telling me to renew my payment. Even tho I pay every month. Literally not the first time. Amazon music here I come.
On the app it says premium individual free for 3 months, but i can’t find it anywhere on the website?
Hi,ive signed up and I’m paying for a Duo account, however on my a count settings my plan is still listed as premium and it is behaving as premium (only one user at a time can stream) How in the world so I sort this as it’s driving us nuts and we’re ...
I switched from a premium account to a premium duo account and invited my partner to join. It seems like they successfully created an account and joined on the duo plan. However, when they are listening on their phone I can't listen on mine and vice-...
This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up. I was trying to promote my account to a premium account in my Spotify app - both from my iPhone and my iPad. Th...
So I had spotify premium and recently switched to Premium Duo and I used the same email and all of my likes artists and playlists have disappeared. Any way this can be solved or do I have to start from scratch all over again?
I got a giftcard and the PIN is not working. I got the giftcard through reward link and have successfully used it for other sites but I don't understand why the giftcard isn't working now.
I found I enjoy my Hulu that I get through Spotify and want to upgrade my Hulu to live but cannot figure out how to do it. My Hulu account points me back to Spotify and Spotify doesn’t show as having the feature to to upgrade. I am attempting to do t...
My boyfriend is trying to add my account onto his family plan and on safari, it says it worked but on my app, it still says premium trial. I just wanted to make sure that I am actually on his family plan.
I change a payment information and Spotify wrote me that I must update payment information. So I went to Subscription and payment and I click on updates under my card number and nothing happend and If something happend it was only loading page again....
I need this fixed ASAP or my money back. I’ve been a customer for over a year.
I have paid for three months Spotify premium but it doesn't work please fix this!