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Topics with Label: iOS

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Lucifermorningstar

Regular

194542 Views

123 replies

12 likes

  • 194542 Views
  • 123 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

Music Fan

TiBlack

Newbie

22163 Views

28 replies

4 likes

  • 22163 Views
  • 28 replies
  • 4 likes

Superuser Contribution Remove adverts from podcasts

Hi all, It seems that adverts are sneaking in, I upgraded to premium to avoid the pesky things but now podcasters can have an unlimited amount of adverts in their podcasts..?

Newbie

Hi all, It seems that adverts are sneaking in, I upgraded to premium to avoid the pesky things but now podcasters can have an unlimited amount of adverts in their podcasts..? 🤔😅

martapg

Visitor

1323 Views

4 replies

2 likes

iOS
Podcasts
  • 1323 Views
  • 4 replies
  • 2 likes

Superuser Contribution [iOS][Connect] Duo: Two seperate accounts vs one account with two users.

Wife and I are new to Spotify and we love it. Upgrading to Duo so that we can use Spotify in different locations simultaneously. Spotify on Roku from our TV or Amazon Echo devices or CarPlay in our autos are additional complications. Wife is very hap...

Visitor

Wife and I are new to Spotify and we love it.  Upgrading to Duo so that we can use Spotify in different locations simultaneously.  Spotify on Roku from our TV or Amazon Echo devices or CarP...

CarlosE

Spotify Legend

305 Views

1 replies

0 likes

Connect
iOS
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! [iOS] Spotify premium

I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve done it so many times I’ve memorized my card info.

Newbie

I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve d...

Maxim

Spotify Star

438 Views

1 replies

0 likes

iOS
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Subscription won’t renew even with payment

My premium subscription is telling me to renew my payment. Even tho I pay every month. Literally not the first time. Amazon music here I come.

Visitor

My premium subscription is telling me to renew my payment. Even tho I pay every month. Literally not the first time. Amazon music here I come.

Novy

Moderator

427 Views

1 replies

0 likes

iOS
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution free premium for 3 months?

On the app it says premium individual free for 3 months, but i can’t find it anywhere on the website?

Visitor

On the app it says premium individual free for 3 months, but i can’t find it anywhere on the website?

MafeG

Spotify Legend

599 Views

1 replies

0 likes

iOS
Other
  • 599 Views
  • 1 replies
  • 0 likes

[iOS][Connect] Duo account issues

Hi,ive signed up and I’m paying for a Duo account, however on my a count settings my plan is still listed as premium and it is behaving as premium (only one user at a time can stream) How in the world so I sort this as it’s driving us nuts and we’re ...

Newbie

Hi, ive signed up and I’m paying for a Duo account, however on my a count settings my plan is still listed as premium and it is behaving as premium (only one user at a time can stream) How in the wo...

Maxim

Spotify Star

582 Views

1 replies

0 likes

Connect
iOS
  • 582 Views
  • 1 replies
  • 0 likes

Solved!! [iOS][Partnership] Simultaneous listening on Duo not working

I switched from a premium account to a premium duo account and invited my partner to join. It seems like they successfully created an account and joined on the duo plan. However, when they are listening on their phone I can't listen on mine and vice-...

Visitor

I switched from a premium account to a premium duo account and invited my partner to join. It seems like they successfully created an account and joined on the duo plan.    However, when ...

Maxim

Spotify Star

535 Views

1 replies

0 likes

iOS
Partnership
  • 535 Views
  • 1 replies
  • 0 likes

How about making premium subscription available in app?

This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up. I was trying to promote my account to a premium account in my Spotify app - both from my iPhone and my iPad. Th...

Visitor

This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up.  I was trying to promote my account to a premium ...

Maxim

Spotify Star

504 Views

1 replies

0 likes

iOS
Partnership
  • 504 Views
  • 1 replies
  • 0 likes

[iOS] After buying Spotify Duo all of my playlists and liked artists disappeared

So I had spotify premium and recently switched to Premium Duo and I used the same email and all of my likes artists and playlists have disappeared. Any way this can be solved or do I have to start from scratch all over again?

Visitor

So I had spotify premium and recently switched to Premium Duo and I used the same email and all of my likes artists and playlists have disappeared. Any way this can be solved or do I have to start fr...

Billy-J

Spotify Star

662 Views

1 replies

0 likes

iOS
  • 662 Views
  • 1 replies
  • 0 likes

[iOS][Subscription] Gift Card is Failing

I got a giftcard and the PIN is not working. I got the giftcard through reward link and have successfully used it for other sites but I don't understand why the giftcard isn't working now.

Casual Listener

I got a giftcard and the PIN is not working. I got the giftcard through reward link and have successfully used it for other sites but I don't understand why the giftcard isn't working now.

Billy-J

Spotify Star

673 Views

3 replies

0 likes

iOS
Subscription
  • 673 Views
  • 3 replies
  • 0 likes

Solved!! How do I upgrade Hulu Premium to Live on Spotify

I found I enjoy my Hulu that I get through Spotify and want to upgrade my Hulu to live but cannot figure out how to do it. My Hulu account points me back to Spotify and Spotify doesn’t show as having the feature to to upgrade. I am attempting to do t...

Newbie

I found I enjoy my Hulu that I get through Spotify and want to upgrade my Hulu to live but cannot figure out how to do it.  My Hulu account points me back to Spotify and Spotify doesn’t show as ...

Keanu_C

Community Legend

3128 Views

1 replies

0 likes

iOS
Subscription
  • 3128 Views
  • 1 replies
  • 0 likes

[iOS][Subscription] on safari my account says family plan but on the app it says premium trial

My boyfriend is trying to add my account onto his family plan and on safari, it says it worked but on my app, it still says premium trial. I just wanted to make sure that I am actually on his family plan.

Newbie

My boyfriend is trying to add my account onto his family plan and on safari, it says it worked but on my app, it still says premium trial. I just wanted to make sure that I am actually on his family ...

Luke

Spotify Star

662 Views

1 replies

0 likes

iOS
Subscription
  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution updates payment information

I change a payment information and Spotify wrote me that I must update payment information. So I went to Subscription and payment and I click on updates under my card number and nothing happend and If something happend it was only loading page again....

Newbie

I change a payment information and Spotify wrote me that I must update payment information. So I went to Subscription and payment and I click on updates under my card number and nothing hap...

Alfredo

Roadie

718 Views

1 replies

0 likes

iOS
Mobile
Windows
  • 718 Views
  • 1 replies
  • 0 likes

I have paid but it does'nt work

I have paid for three months Spotify premium but it doesn't work please fix this!

Newbie

I have paid for three months Spotify premium but it doesn't work please fix this!

246 Views

0 replies

0 likes

iOS
  • 246 Views
  • 0 replies
  • 0 likes