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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61579 Views
  • 25 replies
  • 5 likes
  • 61579 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36714 Views
  • 19 replies
  • 2 likes
  • 36714 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 28011 Views
  • 16 replies
  • 3 likes
  • 28011 Views
  • 16 replies
  • 3 likes

SPOTIFY KEEPS CHARGING ME?!

Recently, I had just bought a Spotify premium card, and got a 6-month premium. But then, I still got my credit card details filled in my account. Even if I have already bought a 6-month premium card, Spotify keeps on charging me! (I was notified thro...

  • Newbie
  • Recently, I had just bought a Spotify premium card, and got a 6-month premium. But then, I still got my credit card details filled in my account. Even if I have already bought a 6-month premium c...
  • Luke
  • Spotify Star
  • 528 Views
  • 1 replies
  • 0 likes
  • account page
    charging
    Credit Card
    details
    issue
    Spotify
  • 528 Views
  • 1 replies
  • 0 likes

Trying to update Debit Card info.

I've recently changed debit cards and need to update my info. I went to the website to try and do this. It offers an options to "update your payment details." Or under my old debit card info. there's the option to "Update." However, when I click on e...

  • Newbie
  • I've recently changed debit cards and need to update my info. I went to the website to try and do this. It offers an options to "update your payment details." Or under my old debit card info. t...
  • Maxim
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • details
    Payment
    Update
  • 453 Views
  • 1 replies
  • 0 likes