Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: problems

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83457 Views
  • 30 replies
  • 5 likes
  • 83457 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45658 Views
  • 19 replies
  • 3 likes
  • 45658 Views
  • 19 replies
  • 3 likes

Superuser Contribution Family Subscription

After two years of sharing a Spotify account with my family, I have recently discovered that a family subscription exists. So, I researched ways to change from a premium subscription to a family one and every way I tried it said that I wasn't allowed...

  • Newbie
  • After two years of sharing a Spotify account with my family, I have recently discovered that a family subscription exists. So, I researched ways to change from a premium subscription to a family one ...
  • Melody
  • Community Manager
  • 514 Views
  • 1 replies
  • 0 likes
  • problems
    Subscription
  • 514 Views
  • 1 replies
  • 0 likes