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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83473 Views
  • 30 replies
  • 5 likes
  • 83473 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45666 Views
  • 19 replies
  • 3 likes
  • 45666 Views
  • 19 replies
  • 3 likes

Prepaid Vanilla Visa Cards

PlanPremiumCountryCanadaDevicePS4, Windows10 Asus Gaming Laptop, Samsung Galaxy S7Operating SystemWindows 10, PS4 OS, Android 8.0.0 My Question or Issue It won't accept my update details whenever I use Prepaid Vanilla visa cards. My subscription expi...

  • Regular
  • ...ccept my update details whenever I use Prepaid Vanilla visa cards. My subscription expires, I get a new card and can't update new card's info, always get an error.  
  • Billy-J
  • Spotify Star
  • 5628 Views
  • 11 replies
  • 1 likes
  • prepaid
    Subscriptions
    vanilla
    Visa
  • 5628 Views
  • 11 replies
  • 1 likes