Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: premium problem

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1378 Views
  • 19 replies
  • 1 likes
  • 1378 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47311 Views
  • 20 replies
  • 3 likes
  • 47311 Views
  • 20 replies
  • 3 likes

I got a spotify premium "welcome back" email after I disabled it

So, 29th August I cancelled my spotify premium and yesterday I got email from Spotify with welcome message "Welcome back to premium". I just don't know if this is just a bot or someone got into my account or somehow got my credit card number. My acco...

  • Visitor
  • So, 29th August I cancelled my spotify premium and yesterday I got email from Spotify with welcome message "Welcome back to premium". I just don't know if this is just a bot or someone got into my ac...
  • Billy-J
  • Spotify Star
  • 2479 Views
  • 1 replies
  • 0 likes
  • Premium
    premium problem
  • 2479 Views
  • 1 replies
  • 0 likes