Topics with Label: premium problem

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45481 Views
  • 16 replies
  • 4 likes
  • 45481 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28596 Views
  • 19 replies
  • 2 likes
  • 28596 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20164 Views
  • 6 replies
  • 1 likes
  • 20164 Views
  • 6 replies
  • 1 likes

I got a spotify premium "welcome back" email after I disabled it

So, 29th August I cancelled my spotify premium and yesterday I got email from Spotify with welcome message "Welcome back to premium". I just don't know if this is just a bot or someone got into my account or somehow got my credit card number. My acco...

  • Visitor
  • So, 29th August I cancelled my spotify premium and yesterday I got email from Spotify with welcome message "Welcome back to premium". I just don't know if this is just a bot or someone got into my ac...
  • Billy-J
  • Spotify Star
  • 1966 Views
  • 1 replies
  • 0 likes
  • Premium
    premium problem
  • 1966 Views
  • 1 replies
  • 0 likes