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Topics with Label: cant find account

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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • AlejaR
  • Moderator
  • 13309 Views
  • 6 replies
  • 0 likes
  • 13309 Views
  • 6 replies
  • 0 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1334 Views
  • 19 replies
  • 1 likes
  • 1334 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47252 Views
  • 20 replies
  • 3 likes
  • 47252 Views
  • 20 replies
  • 3 likes

Charged for an account I can't find

PlanFree/PremiumCountry USADeviceLG AndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have made 3 accounts with Spotify. On my bank statements, I'm being charged $10.66 every month on the 19th. I have logged into e...

  • Newbie
  • Plan Free/Premium Country  USA Device LG Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have made 3 accounts with Spotify. On...
  • Billy-J
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • Being charged
    cant find account
    Cant log on and cant stop payments
    no account with premium
  • 417 Views
  • 1 replies
  • 0 likes