Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Premium not activated but payment deducted through UPI

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76008 Views
  • 27 replies
  • 5 likes
  • 76008 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43312 Views
  • 19 replies
  • 2 likes
  • 43312 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31334 Views
  • 17 replies
  • 3 likes
  • 31334 Views
  • 17 replies
  • 3 likes

Superuser Contribution Premium not activated

PlanPremiumCountryIndiaDeviceSamsung Galaxy s9Operating SystemAndroid Pie My Question or IssueWhile buying one year standard (not a student) access using Google Pay UPI I got the amount deducted from my bank account, but page on Spotify payment said ...

  • Casual Listener
  • Plan Premium Country India Device Samsung Galaxy s9 Operating System Android Pie   My Question or Issue While buying one year standard (not a student) access using Google Pay UPI I got...
  • Mario
  • Spotify Legend
  • 463 Views
  • 4 replies
  • 0 likes
  • Premium not activated but payment deducted through UPI
  • 463 Views
  • 4 replies
  • 0 likes